Please enter your contact details, we will call you

Your request has been sent successfully

Your contact details

Name:
Phone:

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Please select the form of service and provide the necessary data needed to identify and expedite the resolution of the issue

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Вкажіть, будь ласка, необхідні дані, які потрібні для проведення ідентифікації та пришвидшення вирішення питання

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section
main-baner
Vodafone
Device 4Gfor routers and modems

130 UAH/month

4 UAH/day Estimated cost of the tariff per day. Calculation method

30 GB
30 GB

internet

1,5 UAH/min
1,5 UAH/min

to other networks of Ukraine

1,5 UAH/min
1,5 UAH/min

network Vodafone Ukraine

1,5 UAH/SMS
1,5 UAH/SMS

to all networks in Ukraine

15 min for 25 UAH

The package of minutes for the day. After using 20 packages are available per day cost of calls is 5 UAH/min

from 25 UAH/15 min to 16 countries

or 30 UAH/5 min to 14 countries

6 UAH/SMS
6 UAH/SMS

abroad

To check the rest of the package (minutes, internet), dial *110*20# or in My Vodafone app

`

The cost of overbundle services:

Інтернет Internet

open

15 UAH/1 GB

Дзвінки за кордон Calls abroad

open
  • 25 UAH/day for every 15 min when making an outgoing call to one of 16 countries;
  • or 30 UAH/day for every 5 min to one of 14 countries.

To check the rest of the minutes for calls abroad – *110*24#

The cost of calls abroad after minutes or to other countries – www.vodafone.ua/abroad-bazovi

`

«Year without fees» service

About service

open

Pay in advance and use your tariff for 12 months – service package for month would be updated automatically in accordance with the current terms of the tariff plan and without regular payments. Be online with internet, call within Ukraine without limits and use other service included into monthly service pack.

Service cost – 1 430 UAH/12 month

Activate service *110*365#
Status check *110*365*1#
  • The service fee is charged at the moment of activation.
  • While the «Year without fees» service is valid you don’t pay Vodafone Device 4G monthly fee.
  • If you change your tariff «Year without fees» service will be deactivated.

Information about all services

The current terms of the tariff plan mean the current terms of the tariff plan as of the service package updating time.

I want to connect a new number

1

Make connections to the contract

in the Vodafone Store

You should have a passport/ID-card and identification code (or “Дію” app if these documents are uploaded in the app).

2

Top up your account

Not less than 130 UAH.

3

Wait for SMS about assessment of package service

Please, reload your phone.

Get a range of services, in proportion to the number of days remaining until the end of the month.

List of 16 world's countries

open

Minutes are available for mobile and fix numbers:

Canada (+1)
Czech Republic (+420)
Denmark (+45)
France (+33)
Germany (+49)
Greece (+30)
Hungary (+36)
India (+91)
Poland (+48)
Portugal (+351)
Romania (+40)
Slovakia (+421)
Spain (+34)
Sweden (+46)
United Kingdom (+44)
United States of America (+1)

List of 14 world's countries

open

Minutes are available for mobile and fix numbers:

Australia (+61)
Belgium (+32)
China (+86)
Croatia (+385)
Cyprus (+357)
Ireland (+353)
Italy (+39)
Israel (+972)
Malta (+356)
Netherlands (+31)
Norway (+47)
Switzerland (+41)
Uzbekistan (+998)
Vatican (+379)

Temporary Number Blocking

open

The «Number Retention in the Network» service enables to temporarily block a number at the customer’s request or in case of loss of the device (all incoming, outgoing calls and SMS for blocked numbers will be unavailable). The service is activated only at the customer’s initiative.

Cost: no charges will be made until the end of the month when the service was activated. The service cost from the 2nd month will be 10 UAH/month.

In case of non-payment for the «Number Retention in the Network» service, another type of blocking will be automatically activated – for non-payment of the bill, which is valid within 3 months, after which the number will be deactivated.

Activation:
– by calling 111 (free of charge from Vodafone Ukraine numbers);
– by calling 0 800 400 111 (free of charge from all networks in Ukraine).

General information

open

4 UAH per day is the estimated cost per day in the Vodafone Device 4G tariff, which is determined by dividing the cost of a package of services for the calendar month into the average duration of the month: 130 UAH for 30 days. Estimated cost per day for calendar months of 28, 29, 31 days can be calculated by dividing the cost of a package of services for a calendar month for the corresponding number of days.

We keep within the laws of Ukraine, therefore we do not provide mobile internet users with access to the services Mail.ru (www.mail.ru), Vkontakte (www.vk.com), Odnoklassniki (www.ok.ru) and to the list of other internet resources. You can see the entire list in the corresponding Decree of the President of Ukraine posted on the page of the government portal.

The bandwidth of mobile internet will be up to 150 Kbit/sec after expiry of 30GB per month and 10 packages of 1 GB/day over bundle in Vodafone Device 4G.
Gigabytes of internet within the tariff are available for use in 2G, 3G and 4G-networks if there is technical access and coverage.

Google Pay and Google Play logo are trademarks of Google LLC. Apple, Apple logo, iPhone and iPad are trademarks of Apple Inc. registered in the USA and other countries and regions. App Store is a trademark of Apple Inc. service support. In the case of absence of 4G/3G network coverage, MB and GB of the internet will be consumed within 2G network.

Customers of Vodafone Pospaid&Bisness  tariffs can use app "Дія" unlimitedly from 02.21.2020.

The tariffs are valid on the territory of Ukraine upon the coverage of the operator’s network, except for the territory where the state authorities temporarily do not exercise their powers or do not fully exercise them. For more details about the Vodafone Ukraine network coverage, go to.

Tariffs are stated in UAH including VAT and Pension fund fee in the amount of 7.5% from the service cost excl. VAT as of 01.08.2022.

The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.

Detailed information on tariffs, promotions, cost and terms of service can be obtained by phone:
111  — free from mobile Vodafone Ukraine in Ukraine;
0800 400 111  — for subscribers of other Ukrainian operators (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, st. Leipzigska, 15, in the register of operators and providers of telecommunications №1.

Connect a new number