Please enter your contact details, we will call you

Your request has been sent successfully

Your contact details

Name:
Phone:

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Please select the form of service and provide the necessary data needed to identify and expedite the resolution of the issue

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Вкажіть, будь ласка, необхідні дані, які потрібні для проведення ідентифікації та пришвидшення вирішення питання

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section
main-baner
Vodafone
SuperNet Pro+

150 UAH/month

5 UAH/day Estimated cost of the tariff per day. Calculation method

15 +10 GB
15 +10 GB

of internet

150 min
150 min

to other networks of Ukraine

Unlimited
Unlimited

network Vodafone Ukraine

50 min
50 min

in 16 countries (Poland, Germany, Czech Republic and other countries)

50 SMS
50 SMS

on mobile networks of Ukraine - 50 pcs. for UAH 1.50/day

To check the rest of the package (minutes, internet, SMS), dial *101*4# or in My Vodafone app

`

GigaGifts promotion

open
  • The GigaGifts Promotion is available for the customers of SuperNet Pro+ tariffs.
  • The validity period of the Promotion for the new PrP subscribers is from 18.09.2023 to 31.12.2023, inclusive, if the first call is made before 01.12.2023 and the promotion is activated before 01.12.2023.
  • The validity period of the Promotion for the new PrP subscribers is from 01.12.2023 to 31.07.2024, inclusive, if the first call is made from 01.12.2023 and the promotion is activated before 30.06.2024.
  • The validity period of the Promotion for the existing PrP subscribers is from 18.09.2023 to 31.07.2024, inclusive, if the first call is made before 01.08.2024.

Additional +10 GB of the Internet as a gift to basic service packages each month within the promotion.  The promotional GB are valid until 31.08, inclusive.

For more details about the promotion terms, please follow the website www.vodafone.ua/giga-podarunki

Two Months Inclusive promotion

open

Become a new customer from 24.11.2023 to 31.07.2024 – buy the Vodafone SuperNet Pro+ tariff and enjoy the first 2 months of the tariff without any additional fees.

The first 2 service packages are included in the price of the starter package and provided as part of the «Two Months Inclusive» promotion. To get the gift packages, activate the starter tariff package until 01.08.2024, and the packages will be added automatically.

Learn more about the promotion terms

`

The cost of overbundle services:

Інтернет Internet

open

Every 200 MB/day for 7 UAH (20 packages per day), check *101*5#

Дзвінки та SMS Calls and SMS

open
  • Calls to other Ukrainian networks – 0,60 UAH/min.
  • SMS within Ukraine to all mobile networks – if you used 50 SMS per day, the cost is 0,60 UAH/unit. New 50 SMS will be available to you for 1,50 UAH/day the very next day.

To check the rest of the SMS package, dial *101*4# or in My Vodafone app

За кордон Abroad

open
  • Calls abroad:
    – 25 UAH/day for every 15 min when making an outgoing call to one of 16 countries;
    – or 30 UAH/day for every 5 min to one of 14 countries.
    To check the rest of the minutes for calls abroad – *101*5#
    To order  "Unlimited abroad"  service for free calls to 3 subscriber numbers subscribers of Poland (T-Mobile/Heyah).
  • SMS abroad – 6 UAH/unit.
`

Vodafone daily services: The cost of services in Vodafone SuperNet tariffs is charged monthly from the date of the first call. If there are not enough funds on the account to pay the cost of the service package per month, daily payments are automatically activated.

Mandatory payment regardless of usage

open

10 UAH/day for unlimited calls within Vodafone Ukraine network.

Additional fee in case of usage

open

In Ukraine:

  • Internet – every 200 MB for 7 UAH/day (20 packages per day).
  • Calls to other networks – 0,60 UAH/min.
  • SMS within Ukraine to all mobile networks – 50 SMS for 1,50 UAH/day.

To check the rest of the package (minutes, internet, sms), dial *101*4#

Abroad:

  • Calls abroad:
    – 25 UAH/day for every 15 min when making an outgoing call to one of 16 countries;
    – or 30 UAH/day for every 5 min to one of 14 countries.
  • SMS abroad – 6 UAH/unit.

To check the rest of the minutes for calls abroad – *101*5#

It is recommended to order monthly service package, further activate the package in one of the ways:

Dial and wait for SMS *101*444#
Use app My Vodafone

To activate services package for month correctly, you must complete all previously started internet sessions or switch your mobile phone off and on.

Terms of use of daily services

open

If there sufficient amount of money on the account, the monthly package fee is charged automatically. It happens after one month from the date when the package was connected (from 00:00 to 8:00).
For example, if the service package was connected on the 25th, the payment will be withdrawn on the 25th of the following month. As soon as the service package is charged, you will receive an SMS (after 8:00).
Important information: until you receive an SMS about service package activation, you will have a daily rate, ie calls, SMS and the Internet will be paid.
If on an account does not enough money to pay for monthly package service, then there is an automatically will be available daily rates with obligatory payment.
In the future, every day, the system will check the status of your account and, as soon as there is a sufficient amount, will connect a monthly service package.
Important information:: the date of the next package payment will be connected to new date when the monthly service package was activated. To check, dial *101*4#

`

Service «Internet for 2nd device»

About service

open

Service «Internet for 2nd device» let to use your primary SIM card internet on an additional SIM in a tablet, modem, laptop, smartphone. Both card have one number and account.

How to start use service:
Step1. Buy a Power Sim starter pack
Step 2. Activate the service and restart your smartphone
Step 3. Wait for SMS about activation and insert the Power SIM into the additional device

More details - on the service page

Service price

open

Service price – 50 UAH/month.


List of 16 world's countries

open

Minutes are available for mobile and fix numbers:

Canada (+1)
Czech Republic (+420)
Denmark (+45)
France (+33)
Germany (+49)
Greece (+30)
Hungary (+36)
India (+91)
Poland (+48)
Portugal (+351)
Romania (+40)
Slovakia (+421)
Spain (+34)
Sweden (+46)
United Kingdom (+44)
United States of America (+1)

List of 14 world's countries

open

Minutes are available for mobile and fix numbers:

Australia (+61)
Belgium (+32)
China (+86)
Croatia (+385)
Cyprus (+357)
Ireland (+353)
Italy (+39)
Israel (+972)
Malta (+356)
Netherlands (+31)
Norway (+47)
Switzerland (+41)
Uzbekistan (+998)
Vatican (+379)

General information

open

5 UAH per day is estimated cost per day in the Vodafone SuperNet Pro+ tariff, which is determined by dividing the cost of a package of services for a calendar month into the average duration of the month: 150 UAH for 30 days. Estimated cost per day for calendar months of 28, 29, 31 days can be calculated by dividing the cost of a package of services for a calendar month for the corresponding number of days.

If you purchase the starter kit, dial 111 or connect to the internet and immediately use the service package per month.

Mobile internet speed for Vodafone SuperNet Pro will be settled in the following way: up to 150 Kbit/s after monthly Internet volume usage available according to tariff plan terms and additional 20 packs for 200 MB for every 7 UAH until the end of the day.

Customers of Vodafone Prepaid SuperNet tariffs who activate monthly packed services can use app «Дія» unlimitedly. Unlimited application  «Дія» (functionality for documents) together with «Дія Radio» is available regardless of the connection of the service package for a month. Unlimited on «Дія TV» is available only when the service package is connected for a month.

The free «Voice Mail» service is available in the tariff. Receive voice messages even if your mobile phone is switched off or you can’t answer the call. When a new voice message appears – you will receive SMS about the date, time and the number of the person who sent it.

Tariffs are valid in Ukraine if there is technical access and coverage. The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.

Tariffs are stated in UAH including VAT and Pension fund tax in amount of 7,5% of service cost without VAT as of 01.07.2024. Minimum validity of tariff is 30 days starting from its subscription.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111 — free for Vodafone Ukraine in Ukraine;
0800 400 111 — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, PrJSC “VF Ukraine“, 15 Leiptsyzka St., 01601 Kyiv, included into the Register of Providers of Electronic Communications Networks and Services.

Need help? Open chat