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If the SIM/USIM card has not been used for a long time?
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If Your number was blocked on the debt and You for three months did not use the services communications’communication provision of services by the operator may be suspended. You can with passport, contact the nearest  Center sales and service Vodafone Ukraine for further opportunities to restore the number/card and subscription contract.

How to reissue a number to another user?
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the Renewal of the room is provided only with the consent of the current and new user turning to store Vodafone.

If you are a natural person

  • Contact store Vodafone together with the current user number.
  • a New user, you must have the original passport of Ukrainian citizen and identification code.
  • the Current user it is enough to provide the original document proving the identity.

If you are a legal entity

  • To obtain permission for re-accommodation, please contact the person responsible for mobile SV'communications in Your company.
  • After receiving permission, please contact store Vodafone.
  • you must have an application number or a power of attorney from the company passport of Ukrainian citizen and identification code.

Important:

  • service Cost - 34.74 UAH, the amount debited from the customer account to which the transfer number.
  • Balance and bonus points will not be transferred.
  • If the number is valid supplemental agreement, all the conditions and obligations''yazannya transferred to the new user.
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