VoLTE is available on the entire territory of Ukraine where Vodafone Ukraine has LTE coverage, except for the territory where government authorities temporarily do not exercise their powers or do not exercise them in full.

VoWiFi is available all over Ukraine provided for the connection to Wi-Fi network.

You can check it yourself using a free USSD request - dial *222# and press the call button. Within 5 minutes, you will get an SMS with information about the support of your smartphone and 4G card.

Please note that the connection to VoLTE and VoWiFi technology will be possible only if 4G/LTE is available in your smartphone.

Please note that the smartphone have to be official and intended for use in Ukraine.

At the time of publication, VoLTE and VoWiFi are supported in:

Apple: all iPhone models that support software from iOS17.0:

iPhone XS
iPhone XS Max
iPhone XR
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 12
iPhone 12 Mini
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 13
iPhone 13 Mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone SE (2nd and 3rd generation)
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 15
iPhone 15 Plus
iPhone 15 Pro
iPhone 15 Pro Max
iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max 

Samsung: 

Galaxy A04s
Galaxy A05
Galaxy A05s
Galaxy A06
Galaxy A07
Galaxy A12
Galaxy A13
Galaxy A13 5G
Galaxy A14
Galaxy A14 5G
Galaxy A15
Galaxy A15 5G
Galaxy A16
Galaxy A16 5G
Galaxy A22
Galaxy A22 5G
Galaxy A23 5G
Galaxy A24
Galaxy A25 5G
Galaxy A26 5G
Galaxy A32
Galaxy A33 5G
Galaxy A34 5G
Galaxy A35 5G
Galaxy A36 5G
Galaxy A52
Galaxy A53 5G
Galaxy A54 5G
Galaxy A55 5G
Galaxy A56 5G
Galaxy A72
Galaxy A73 5G
Galaxy M14 5G
Galaxy M15 5G
Galaxy M22
Galaxy M31s
Galaxy M32
Galaxy M33 5G
Galaxy M34 5G
Galaxy M35 5G
Galaxy M51
Galaxy M52 5G
Galaxy M53
Galaxy M53 5G
Galaxy Note 20
Galaxy Note 20 Ultra
Galaxy S20
Galaxy S20+
Galaxy S20 Ultra
Galaxy S20 FE
Galaxy S20 FE LTE
Galaxy S20 FE 5G
Galaxy S21 5G
Galaxy S21 5G Enterprise Edition
Galaxy S21 5G Olympic Games Athlete Edition
Galaxy S21 FE
Galaxy S21 FE 5G
Galaxy S21 Ultra 5G
Galaxy S21+ 5G
Galaxy S22
Galaxy S22+
Galaxy S22 Ultra
Galaxy S22 Ultra 5G
Galaxy S23
Galaxy S23+
Galaxy S23 FE
Galaxy S23 Ultra
Galaxy S23 Ultra 5G
Galaxy S24
Galaxy S24+
Galaxy S24 Ultra
Galaxy S24 FE
Galaxy S25
Galaxy S25+
Galaxy S25 FE
Galaxy S25 Ultra
Galaxy S25 EDGE
Galaxy Tab Active4 Pro 5G
Galaxy Tab Active5
Galaxy Tab Active5 5G
Galaxy Tab Active5 Pro
Galaxy Tab A4-Xl-Plus
Galaxy Tab A7 Lite
Galaxy Tab A9
Galaxy Tab A9 Plus
Galaxy Tab A9+ 5G
Galaxy Tab S6 Lite
Galaxy Tab S7 L
Galaxy Tab S8
Galaxy Tab S8 5G
Galaxy Tab S8 Plus
Galaxy Tab S8+ 5G
Galaxy Tab S8 Ultra
Galaxy Tab S8 Ultra 5G
Galaxy Tab S9
Galaxy Tab S9 5G
Galaxy Tab S9+ 5G
Galaxy Tab S9 Ultra
Galaxy Tab S9 Ultra 5G
Galaxy Tab S9 FE
Galaxy Tab S9 FE Plus
Galaxy Tab S9 FE 5G
Galaxy Tab S9 FE+ 5G
Galaxy Tab S9 Plus
Galaxy Tab S10-FE
Galaxy Tab S10-FE-Plus
Galaxy Tab S10+ 5G
Galaxy Tab S10 Ultra
Galaxy Tab S10 Lite
Galaxy Tab S11
Galaxy Tab S11 Ultra
Galaxy Fold2
Galaxy Z Fold3
Galaxy Z Flip3
Galaxy Z Fold4
Galaxy Z Flip4
Galaxy Fold 5
Galaxy Flip 5
Galaxy Fold6
Galaxy Flip 6
Galaxy Fold 7
Galaxy Flip 7
Galaxy Flip 7 FE
Galaxy XCover5
Samsung Galaxy XCover6 Pro
Galaxy XCover7
Watch4
Watch5
Watch6
Watch7
Watch7 Ultra
Galaxy Watch Ultra

Xiaomi:

Redmi A3x
Redmi A5
Redmi 14C
Redmi Note 12
Redmi Note 12S
Redmi Note 13 5G
Redmi Note 13 Pro
Redmi Note 13 Pro 5G
Redmi Note 13 Pro+ 5G
Redmi Note 14
Redmi Note 14S
Redmi Note 14 Pro Plus 5G
Redmi Note 14 Pro+ 5G
Redmi Note 14 Pro 5G
Redmi Note 14S 5G
Redmi Note 14 5G
Redmi Note 14 Pro
Redmi Pad SE 8.7 4G
Redmi Pad Pro 5G
Xiaomi 11 Lite 5G NE
Xiaomi 12 Lite
Xiaomi 12T
Xiaomi 12T Pro
Redmi 12 5G
Xiaomi 13 Pro
Xiaomi 14T
Xiaomi 14T Pro
Xiaomi 15
Xiaomi 15 Ultra
Xiaomi MIX Flip
Xiaomi Poco X5 5G
Xiaomi Poco X5 Pro 5G
Xiaomi Poco X6 5G
Xiaomi Poco X6 Pro 5G
Xiaomi Poco X7 Pro
Xiaomi Poco M4 Pro
Xiaomi Poco M6 Pro
Xiaomi Poco M7 Pro
Xiaomi Poco M7 Pro 5G
Xiaomi Poco F4
Xiaomi Poco F5
Xiaomi Poco F5 Pro
Xiaomi Poco F7
Xiaomi Poco F7 Ultra
Xiaomi Poco C61
Xiaomi Poco C71

Nokia:

HMD Skyline 

HMD Fusion

HMD Arc

Nokia G22

Nokia G11 Plus

Nokia G42 5G

Nokia 1.4

Nokia 5.4

Nokia 105

Nokia Lumia 635  

Motorola: 

Fogo 4G
Fogo 4G Power
Lion
Manila New G35 5G
Moto G05
Moto G15
Moto G15 Power
Moto G24
Moto G24 Power
Moto G35 5G
Motorola Moto G86
Motorola Moto e15
Motorola Razr 50
Motorola Razr 50 Ultra
Motorola Razr 60 Ultra
Motorola Edge 60 Fusion
Motorola Edge 60 Pro

Lenovo: 

Lenovo Tab M103-generation

Lenovo Tab M10 5G

Lenovo Tab K11

Lenovo Tab K11 Plus

Lenovo Tab M11

Lenovo Lenovo Tab One

Lenovo Lenovo Idea Tab  

OPPO:

OPPO Reno13 (RAM:12 Gb)

OPPO Reno13 Pro (RAM:12 Gb)

OPPO Reno13 Pro 5G

OPPO Reno13 5G

OPPO Reno13 F

OPPO Reno13 F (RAM:8 Gb)

OPPO Reno13 FS (RAM:12 Gb)

OPPO Reno13 F (4G)

OPPO Reno13 FS 5G

OPPO Reno14 (RAM:12 Gb)

OPPO Reno14F (RAM:8 Gb)

OPPO Reno14FS (RAM:12 Gb)

OPPO A3 (ОЗП:6 Гб)

OPPO А40м (RAM:8 Gb)

OPPO A5 (RAM:6 Gb)

OPPO A5 (RAM:8 Gb)

OPPO A5 Pro

OPPO A5X (RAM:4 Gb)

OPPO Pad SE 6/128 LTE

Honor:  Honor Magic7 Pro

Realme: 

Realme 11 

Realme 13+ 5G

Realme C55

Realme C65

Realme C75

*This list may not be complete as the firmware is updated by default. For more information, please contact the manufacturer.

To start testing VoLTE and VoWiFi, it is necessary to activate first the service via USSD request *888*7# or in My Vodafone app.

VoLTE activation:

To activate VoLTE, it is necessary to be within the coverage area of this technology.

Apple (iOS):

• Check the software version of your iPhone (version 17.0 or above). If an update is suggested, update it to the latest version available:

Settings → General → About → iOS version

• Activate VoLTE in your smartphone settings:

If there are several SIM cards in your smartphone: Settings → Cellular Data → Voice & Data → Select LTE network → Enable VoLTE

If there is 1 SIM card in your smartphone or only 1 eSIM: Settings → Cellular Data → Data Options → Voice & data → Select LTE network → Enable VoLTE

3. Check the connection to IMS:

Settings → General → About → Tap on Operator until the IMS status appears: Voice & SMS

Android:

• First, check the software version of your smartphone. If an update is suggested, update it to the latest version available:
• Activate VoLTE in your smartphone settings:

 Settings → Connections → Mobile Networks → Enable VoLTE calls

Activation of VoWiFi:

To activate VoWiFi, first connect to a Wi-Fi network, and then activate the function in your smartphone.

Apple (iOS):

1. First, connect to an available Wi-Fi network.

2. Activate VoWiFi in your smartphone settings:

Settings → Cellular Data → Select the SIM card to be activated for VoWiFi → WiFi calls → Enable WiFi calls on iPhone

3. Check the IMS connection:

Settings → General → About → opposite the Network Selection, there should be Vodafone UA Wi-Fi

or

Settings → Cellular Data → Vodafone UA → opposite the Network Selection, there should be Vodafone UA Wi-Fi

 Android:

• First, check the software version of your smartphone. If an update is suggested, update it to the latest version available:
• Connect to an available Wi-Fi network.
• Activate VoWiFi in your smartphone settings:

Settings → Call Settings → Wi-Fi Calls or Wi-Fi Calling

or

Calls icon (green phone call indicator) → in the upper right hand corner, click on three dots → Call Settings → Wi-Fi Calls or Wi-Fi Calling.

You should also see a VoWiFi icon on the top of your home screen, near the network status icon.

The method may vary depending on your smartphone model.

* Wait for the SMS about the service activation (if VoLTE/VoWiFi was previously activated in your phone, SMS should have already received and there is no need to wait for it).

* Use mobile services as usual, but with VoLTE/VoWiFi technology.

* Wait for the SMS about the service activation with Congratulations! Free VoLTE and VoWiFi services are now available to you…

• if VoLTE/VoWiFi was previously activated in the phone, the SMS should have already been received and there is no need to wait for it;
• If there is no SMS, restart your smartphone.

You will first get information that the request to activate the service has been accepted. After a couple of minutes, you will get an SMS confirming the service activation stating VoLTE and VoWiFi Calls service is activated.
You can also check the availability of the service by sending a USSD request: *888*71#.

Next, go to the service settings in your smartphone. Only after you have set up the services in your smartphone, you will get such an SMS - Congratulations! Free VoLTE and VoWiFi services are now available to you... which will enable to start using VoLTE and VoWiFi services. 

In Android smartphones, during a call, it will be displayed that it is a VoLTE and VoWiFi call.

In Apple (iOS) smartphones, the VoWiFi icon is available in the iOS 18.0.2 version, the VoLTE icon is not available, so you can check it in another way:

a) during an incoming/outgoing call, the LTE/Wi-Fi network icon should remain in the appropriate technology;

b) in the smartphone settings:

To check VoLTE: Settings → General → About → Tap on Operator until the IMS status appears: Voice & SMS;

To check Wi-Fi: Settings → General → About → next to Network Selection, see Vodafone UA Wi-Fi.

c) in My Vodafone → Expenses. To do this, select the Free filter, after which you will see a list of calls with the technology (information on calls is updated within an hour).

The presence of the VoLTE and VoWiFi icons depends on the manufacturer’s settings and the operating system version of your smartphone.

For VoLTE, your smartphone should be within 4G/LTE coverage and in an area where VoLTE is already available when you make a call.

For VoWiFi, your smartphone should be connected to any Wi-Fi network before you can make a call.

Please note: if the flight mode is activated in your smartphone or there is no mobile network connection (but Wi-Fi is available), the calls and SMS will only will work for 10 minutes due to technical limits. After that, they will become unavailable until you reconnect to the network.

No, the technology is provided at no extra charge. The calls are charged according to the terms of your tariff plan.

No, this service is available only in Ukraine within the coverage of the operator’s network (except for the territories where the public authorities temporarily do not exercise their powers or do not exercise them in full).

Please note that before travelling abroad, turn off VoLTE and VoWiFi calls in your phone settings to avoid possible problems with voice calls. After returning to Ukraine, switch them back on.

Yes, of course. Your services will work even if the person you are calling does not have these services.

Yes, we recommend connecting both technologies in your smartphone for uninterrupted mobile communications.

If your phone has VoLTE and VoWiFi enabled at the same time, the call will be made depending on the priority set:

Apple (iOS): primarily via VoLTE (VoLTE → VoWiFi).

Android: primarily, via VoWiFi (VoWiFi → VoLTE) or as you set in the smartphone settings.

If VoLTE/VoWiFi does not work, make sure that:

1. Your smartphone is official and intended for use in Ukraine.

2. Your smartphone and SIM card support 4G (to check, dial *222#).

3. Your smartphone supports VoLTE/VoWiFi and is within its coverage area (for VoWiFi, your phone should be connected to Wi-Fi).

4. The smartphone is updated to the latest version.

5. The service that enables to use VoLTE and VoWiFi is connected, to check it, dial the USSD request: *888*71#.

6. VoLTE/VoWiFi calls can be activated in the smartphone settings.

If all of the above conditions are met and VoLTE/VoWiFi does not work:

Restart your smartphone.

Contact your Vodafone operator at 111 or via My Vodafone chat.

The service is provided on the territory of Ukraine where the operator’s network is covered, except for the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.