What is the promotion validity period?

The promotion is valid from 01.04.2025 to 31.03.2026. The promotion period may vary. You can follow the information on the page.

How to activate the promotion?

Dial the combination *313# and complete what is required as specified in the SMS.

How to deactivate the promotion?

To deactivate the YouTube Premium subscription, go to your YouTube profile (Paid Subscriptions Section) and click Unsubscribe.

Would it be possible to participate in the promotion again?

You can participate in the promotion only once. Get more details on the promotion rules on this site.

I can’t activate YouTube Premium

You may fail to activate the subscription in the following cases:

1. If you previously used a free or paid subscription to YouTube Premium, YouTube Music or Google Play Music.

2. If you are an iOS user, it is recommended to repeat the request after 48 hours upon tariff activation. You will receive a correct link to activate your YouTube Premium subscription.

In all other cases, please contact the YouTube customer support service and describe your issue to the operators. They can help you by seeing the detailed information on your profile.

How to contact YouTube Customer Support Service?

In the YouTube mobile app:

1. Click on your profile picture in the YouTube mobile app.

2. Select Help and Feedback.

On youtube.com website:

1. Go to Paid Subscriptions Section on youtube.com

2. Click on your profile picture.

3. Select Help.

4. Click Need more help?

In the YouTube Music app:

1. Click your profile picture in the YouTube Music mobile app or on music.youtube.com

2. Select Help and Feedback.

Promotions