The cost of the IOU service is UAH 20.

The amount is deducted when the IOU service is activated. In this case UAH 200 will be deducted from your balance, and an additional service cost of UAH 20 will be charged.

If you top up your personal account by any method for more than UAH 200, the IOU service will be automatically deactivated and the service cost of UAH 20 UAH will be charged.

If you top up your account for less than UAH 200, the top-up amount will be used to partially repay the IOU service.

For example:

1. On March 10, you activated the IOU service. When you next top up on March 20, with UAH 250, the IOU service will be deactivated, your balance will be deducted by UAH 200, and an additional service cost of UAH 20 will be charged.
2. On March 10, you activated the IOU service. The next top-up on March 20, with UAH 170 will partially cover the IOU service, the remaining service balance will be UAH 30.
3. On March 23, the IOU service will be deactivated upon expiration, your balance will be deducted by UAH 30 and an additional service cost of 20 UAH will be charged.
4. On March 10, you activated the IOU service. There was no account top-up. On March 23, the IOU service will be deactivated upon expiration, your balance will be deducted by UAH 200 and an additional service cost of UAH 20 will be charged.

The balance displayed when checking your current account includes the activated IOU credit.

Activation

To activate:

• dial *810*100# on your phone

or

• send an SMS to 810 (free of charge).

To activate the IOU service, the following terms shall be met:

• The IOU service is not currently activated on your number (or any numbers linked to your personal joint account)
• Your number is active or blocked due to low balance
• Your personal account debt is less than UAH 3,000.

Please note!

1. If your number is blocked due to low balance, you may activate the IOU service using any method except SMS.
2. If your number is blocked due to low balance and your debt exceeds UAH 200, activating the IOU service will not automatically unblock your number.

Deactivation

The IOU service will be deactivated in the following cases:

• After 14 days from the date of activation (14 days)
• When you top up your personal account with an amount that exceeds the IOU credit.

The service is available to all private customers of a contract tariff plan.

Check status:

• dial *810*0# on your mobile phone

or

• send an SMS to 811 (free of charge)

The balance displayed when checking your current account by dialling *110*10# includes the activated IOU credit.