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Contraсt

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How to call abroad from Ukraine?
open

Dial the number in international format:
+ or 00 <country code> <city code/mobile operator> <phone number>.

For example, to call the mobile phone number in Poland, dial + or 00 48 5730 XXX XX XX, where:

  • + or 00 – international code;
  • 48 – code of Poland;
  • 5730 – code of mobile operator;
  • XXX XX XX – phone number.
How to send SMS from Ukraine abroad?
open

Dial the number in international format:
+ <country code> <code mobile operator> <phone number>.

For example to send SMS to a mobile number in Poland, dial + 48 5730 XXX XX XX, where:

  • +48 – code of Poland;
  • 5730 – code of mobile operator;
  • XXX XX XX – phone number.
How to activate "International Calls" service?
open

All Vodafone Ukraine prepaid subscribers have the service already active and does not require additional connection.

How much does it cost to send SMS from Ukraine abroad?
open

The cost of SMS to numbers of foreign operators depends on the conditions of your tariff plan. Conditions specified in My Vodafone and rates page. To find out the name of your tariff plan, dial *101#

Мandatory legal information
open

In order to protect subscribers from unforeseen billing (in cases when the subscriber didn’t disconnect the call), the company has set maximum duration of outgoing international call for Vodafone Prepaid subscribers – 30 minutes per call.

The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.
Tariffs are stated in UAH including VAT and Pension fund tax in amount of 7.5% of service cost without VAT as of 05.06.2020.
The minimum tariff validity – 30 days.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111  — free for Vodafone Ukraine in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PrJSC “VF Ukraine“, 15 Leiptsyzka St., 01601 Kyiv, included into the Register of Providers of Electronic Communications Networks and Services.

How to call abroad from Ukraine?
open

Dial the number in international format:
+ or 00 <country code> <city code/mobile operator code> <phone number>.

Example, to call a mobile phone number in Poland, dial + or 00 48 5730 ХХХ ХХ ХХ, where:

  • + or 00 – international dialing code;
  • 48 – code of Poland;
  • 5730 – mobile operator code;
  • ХХХ ХХ ХХ – subscribers phone number.
How to send SMS abroad from Ukraine?
open

Dial the number in international format:
+ <country code> <code mobile operator> <phone number>.

For example to send SMS to a mobile number in Poland, dial + 48 5730 XXX XX XX, where:

  • +48 – code of Poland;
  • 5730 – code of mobile operator;
  • XXX XX XX – phone number.
How to activate "International Calls" service?
open

To check the status of the service, dial *110*50# 

How to activate the service?

A new contract subscriber or a subscriber who has been using Vodafone Ukraine services for less than 6 months can activate the international communication service by contacting personally to Vodafone store

How much does it cost to send SMS from Ukraine abroad?
open

The cost of SMS to numbers of foreign operators depends on the conditions of your tariff plan. Conditions are specified in My Vodafone and rates page. To find out the name of your tariff plan, dial *110*21#

Мandatory legal information
open

In order to protect subscribers from unforeseen billing (in cases when the subscriber didn’t disconnect the call), the company has set maximum duration of outgoing international call for Vodafone Contract subscribers – 2 hours minutes per call.

Tariffs apply on the territory of Ukraine. The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute. Tariffs are in UAH including VAT and Pension Fund, which is 7.5% of service cost excluding VAT for 14.08.2020. The minimum tariff validity – 30 days.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111  — free for Vodafone Ukraine in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PrJSC “VF Ukraine“, 15 Leiptsyzka St., 01601 Kyiv, included into the Register of Providers of Electronic Communications Networks and Services.