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We have collected for you the answers to all relevant questions in the "Support" section.

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Prepayment

Prepayment

Contraсt

Contraсt

Select service

Favorable offer

Poland for the day

Stay
connected

from 30 min
a day

8 UAH/30 min a day

  • Calls to Poland for 0,27 UAH/min
  • Calls without subscription fees
Details Hide open

30 minutes in Ukraine and the world

30 minutes

for calls

30 days

of communication

20 UAH/30 days

  • Only 20 UAH for 30 days
  • Minutes for calls to 62 worlds countries and in Ukraine
Details Hide open

A special tariff for calls

0,50 UAH/min
MTS Russia

3 UAH/min
Beeline and Megafone

from 0,50 UAH/min

  • Calls to Russia from 0,50 UAH
  • Free connection
Details Hide open

Poland connected

100 min
to mobile

100 SMS
to mobile

35 UAH/30 days

  • Calls and SMS to Poland from 0,35 UAH
  • 30 days to communicate with subscribers in Poland
Details Hide open
prev
next
How to call abroad from Ukraine?
open

Dial the number in international format:
+ or 00 <country code> <city code/mobile operator> <phone number>.

For example, to call the mobile phone number in Poland, dial + or 00 48 5730 XXX XX XX, where:

  • + or 00 – international code;
  • 48 – code of Poland;
  • 5730 – code of mobile operator;
  • XXX XX XX – phone number.
How to send SMS from Ukraine abroad?
open

Dial the number in international format:
+ <country code> <code mobile operator> <phone number>.

For example to send SMS to a mobile number in Poland, dial + 48 5730 XXX XX XX, where:

  • +48 – code of Poland;
  • 5730 – code of mobile operator;
  • XXX XX XX – phone number.
How to activate "International Calls" service?
open

All Vodafone Ukraine prepaid subscribers have the service already active and does not require additional connection.

How much do calls from Ukraine to satellite operators cost?
open
Satellite operatorsCall cost
Inmarsat100 UAH/min
Iridium130 UAH/min
Emsat, Global Networks Anterctica, MCP Норвегия, Aeromobile60 UAH/min
Thuraya50 UAH/min
How much does it cost to send SMS from Ukraine abroad?
open

The cost of SMS to numbers of foreign operators depends on the conditions of your tariff plan. Conditions specified in My Vodafone and rates page. To find out the name of your tariff plan, dial *101#

Мandatory legal information
open

In order to protect subscribers from unforeseen billing (in cases when the subscriber didn’t disconnect the call), the company has set maximum duration of outgoing international call for Vodafone Prepaid subscribers – 30 minutes per call.

The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.
Tariffs are stated in UAH including VAT and Pension fund tax in amount of 7.5% of service cost without VAT as of 05.06.2020.
The minimum tariff validity – 30 days.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111  — free for Vodafone Ukraine in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

Select service

Favorable offer

Poland for the day

Stay
connected

from 30 min
a day

8 UAH/30 min a day

  • Calls to Poland for 0,27 UAH/min
  • Calls without subscription fees
Details Hide open

A special tariff for calls

0,50 UAH/min
MTS Russia

3 UAH/min
Beeline and Megafon

from 0,50 UAH/min

  • Calls to Russia from 0.50 UAH
  • Free connection
Details Hide open

Poland connected

100 min
to mobile

100 SMS
to mobile

35 UAH/30 days

  • Calls and SMS to Poland from 0.35 UAH
  • 30 days to communicate with subscribers in Poland
Details Hide open
prev
next
How to call abroad from Ukraine?
open

Dial the number in international format:
+ or 00 <country code> <city code/mobile operator code> <phone number>.

Example, to call a mobile phone number in Poland, dial + or 00 48 5730 ХХХ ХХ ХХ, where:

  • + or 00 – international dialing code;
  • 48 – code of Poland;
  • 5730 – mobile operator code;
  • ХХХ ХХ ХХ – subscribers phone number.
How to send SMS abroad from Ukraine?
open

Dial the number in international format:
+ <country code> <code mobile operator> <phone number>.

For example to send SMS to a mobile number in Poland, dial + 48 5730 XXX XX XX, where:

  • +48 – code of Poland;
  • 5730 – code of mobile operator;
  • XXX XX XX – phone number.
How to activate "International Calls" service?
open

To check the status of the service, dial *110*50# 

How to activate the service?

A new contract subscriber or a subscriber who has been using Vodafone Ukraine services for less than 6 months can activate the international communication service by contacting personally to Vodafone store

How much do calls from Ukraine to satellite operators cost?
open
Satellite operatorsCall cost
Inmarsat100 UAH/min
Iridium130 UAH/min
Emsat, Global Networks Anterctica, MCP Норвегия, Aeromobile60 UAH/min
Thuraya50 UAH/min
How much does it cost to send SMS from Ukraine abroad?
open

The cost of SMS to numbers of foreign operators depends on the conditions of your tariff plan. Conditions are specified in My Vodafone and rates page. To find out the name of your tariff plan, dial *110*21#

Мandatory legal information
open

In order to protect subscribers from unforeseen billing (in cases when the subscriber didn’t disconnect the call), the company has set maximum duration of outgoing international call for Vodafone Contract subscribers – 2 hours minutes per call.

Tariffs apply on the territory of Ukraine. The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute. Tariffs are in UAH including VAT and Pension Fund, which is 7.5% of service cost excluding VAT for 14.08.2020. The minimum tariff validity – 30 days.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111  — free for Vodafone Ukraine in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

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