Vodafone Ukraine - Mobile Communications, Internet, Tariffs and Services

Internet for 45 apps in Ukraine

Instagram, YouTube, TikTok, Telegram and others

Unlimited

Internet for everything else

Of which 9 GB can be used in 27 EU countries

20 GB

Calls to other networks

In Ukraine and 27 EU countries

500 min

Calls within the Vodafone Ukraine network

Unlimited

Incoming roaming calls

In 27 EU countries

Unlimited

Cost per 4 weeks270 UAH

Cost per day9.6 UAH

The basic tariff includes GB and minutes that can be used for communication in 27 EU countries.

Namely, you will receive:

500 minutes for communication in roaming or in Ukraine to numbers of other operators;
9 GB of Internet in roaming (which can also be used in Ukraine).

More about the conditions

If the monthly package allowance is exceeded, the following rates will apply in Ukraine and the EU:

Internet UAH 20/300 MB (20 packages per day).
Calls UAH 3/min.

27 countries where the tariff conditions apply:

Austria, Belgium, Bulgaria, Greece, Denmark, Estonia, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden and the islands of Guadeloupe, Martinique, Réunion, French Guiana, Saint Martin, and Mayotte.

About the service

Until 30.06.2026, as part of the “Available Roaming as a Gift” promotion, the basic tariff package includes gigabytes and minutes that can be used for communication in 7 countries. You will receive:

10 GB of internet;
30 minutes for all incoming and outgoing calls to numbers of other Ukrainian mobile operators and within the country of stay;
70 minutes for outgoing calls within the Vodafone Ukraine network.

If the included minutes or internet allowance is used up, the following rates will apply:

Internet: UAH 20 for 300 MB (up to 20 packages per day);
Calls: UAH 50 for 10 minutes;
SMS: UAH 15 for 15 messages.

The 7 countries where the service conditions apply:

Moldova, Azerbaijan, Norway, Switzerland, the United Kingdom, Iceland, Liechtenstein.

Service details

Become a participant of the "Tariff Vacations" promotion from 01.08.2024 to 31.12.2025 inclusive.

More details

As part of the promotion, new customers of the Vodafone Turbo, Vodafone Joice Start Special, Vodafone Joice Start, Vodafone Joice Pro tariff plans will get 3 additional service packages as a gift, if the promotion terms and conditions are met.

In particular, for the users of the Vodafone Turbo, Vodafone Joice Start Special, Vodafone Joice Start, Vodafone Joice Pro tariff plans, if you pay for 2 service packages in one payment, you will get 3 more service packages as a gift.

‘Three service packages as a gift’ means the activation of 3 additional service packages for 4 weeks (84 calendar days), which can be charged under the terms and conditions of this promotion during the promotion period.

The promotion is available for individuals who wish to become new Vodafone Ukraine prepaid customers.

Official rules

Special conditions for new customers:

For customers who have purchased a starter package or switched to the Joice Start tariff, a special price of 2,715 UAH/12 months applies, provided that the service is ordered within 3 days from the moment of the first call in the tariff.

Pay in advance and use your tariff for 12 months - the service package will be automatically renewed according to the current tariff conditions and without mandatory monthly payments. Stay online with the Internet, make free calls within countries covered by your tariff, and use other services included in your package.

More about the conditions

Connection conditions and details are below on this page in the "Frequently Asked Questions" section.

Current tariff conditions mean the tariff conditions at the time of updating the service package.

Cost for 12 months

2980 UAH

These conditions apply in Ukraine and in 27 EU countries

Internet

Every 300 MB/day for 20 UAH (20 packages per day).
Verify *101*5#

Calls and SMS

Calls to other networks within Ukraine and in 27 EU countries – 3 UAH/min;
Unlimited calls in the middle of the network and incoming calls while roaming – free of charge;
SMS within Ukraine and roaming (27 countries) - 3 UAH/10 pcs. (20 packages per day), then - 1 UAH/1 pcs.;
outgoing calls between countries while roaming — UAH 50/min.

Check the balance of packages in the My Vodafone app or dial *101*4#

Abroad:

25 UAH/day for every 15 min when making an outgoing call to one of 16 countries.
The cost of calls abroad after minutes or to other countries – in the "Calls Abroad" section.
SMS abroad – 6 UAH/unit.
To check your remaining services abroad – *101*5#

You can immediately REACTIVATE your service package.

We recommend topping up your account with the amount of the plan, then activating the package using one of the available methods:

Dial and wait for SMS — *101*444#
Use app My Vodafone

The following conditions apply in Ukraine and in 27 EU countries

Internet

Mandatory daily payment is UAH 20, for which you get 300 MB of Internet. MB can be used both in Ukraine and in roaming in 27 EU countries.

With further use, every next 300 MB will be provided for UAH 20 (total of 20 packages per day).

List of 28 countries of operation:

Austria, Belgium, Bulgaria, Cyprus, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden and the islands of Guadeloupe, Martinique, Reunion, French Guiana, Saint-Martin, Mayotte.

Calls and SMS

In Ukraine:

Calls to other networks in Ukraine – UAH 3/min;
Calls in 27 EU countries – UAH 3/min;
Unlimited calls within the Vodafone network in Ukraine – UAH 15/day;
Calls between countries while roaming – UAH 50/min;
SMS in Ukraine and in 27 EU countries – UAH 3 per 10 messages (up to 20 packages per day), then UAH 1 per message.

Check the balance of SMS packages in the My Vodafone app

Abroad:

25 UAH/day for every 15 min when making an outgoing call to one of 16 countries.
The cost of calls abroad to other countries – in the "Calls Abroad" section.
SMS abroad – 6 UAH/unit.
To check the rest of the minutes for calls abroad – *101*5#

It is recommended to top up the account for the amount of the subscription fee, then activate the package for 4 weeks in one of the following ways:

Dial and wait for SMS — *101*444#
Use app My Vodafone

To activate services package for month correctly, you must complete all previously started internet sessions or switch your mobile phone off and on.

Terms of use of daily services

If there sufficient amount of money on the account, the 4 week package fee is charged automatically. It happens after 28 days from the date when the package was connected (from 00:00 to 8:00).

For example, if the service package was connected on the 25th, the payment will be withdrawn on the 23th of the following month. As soon as the service package is charged, you will receive an SMS (after 8:00).

Important information: until you receive an SMS about service package activation, you will have a daily rate, ie calls, SMS and the Internet will be paid.
If on an account does not enough money to pay for 4 week package service, then there is an automatically will be available daily rates with obligatory payment.
In the future, every day, the system will check the status of your account and, as soon as there is a sufficient amount, will connect a monthly service package.

Important information: the date of the next package payment will be connected to new date when the 4 weeks service package was activated. To check, dial *101*4#

More about the conditions

Video and music

Apple Music, Apple TV, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, SWEET.TV, Vodafone TV.

Social networks

Instagram, Facebook, Pinterest, X, LinkedIn, Snapchat, TikTok, Likee, Reddit, Threads, BeReal.

Messengers and more

Viber, WhatsApp, Skype, Telegram (messaging), iMessage (text messages), Facebook Messenger, Hangouts, Google Classroom, Google Meet (calls), Zoom, Skype for Business (calls), FaceTime, Microsoft Teams (calls), WeChat, All-Ukrainian Online School, Diya, Duolingo, Coursera, Canva, My Vodafone, Vodafone Market, Chat GPT, Vodafone Market (Android app, HTML5 online games catalog for IOS only).

"Policies of honest use of unlimited Internet for applications and services in Joices tariffs"

Minutes are available for mobile and fix numbers

Canada (+1)
Czech Republic (+420)
Denmark (+45)
France (+33)
Germany (+49)
Greece (+30)
Hungary (+36)
India (+91) Poland (+48)
Portugal (+351)
Romania (+40)
Slovakia (+421)
Spain (+34)
Sweden (+46)
United Kingdom (+44)
United States of America (+1)

To current tariffs

Frequently asked questions

About the “Year without fees” service

1. How to activate

Activate in My Vodafone app (Menu – Quick access– Available add-ons – Connection for a Year – Year without fees).

If you want to activate "Year without fees" in the current tariff:

make sure that there is a sufficient amount in the account to pay for service;
dial *365# or in My Vodafone app
wait for SMS about service activation.

If you have no service package activated for 4 weeks/month and a day package applies, the service package will be activated the next day at your tariff (and the daily tariff will be available until the end of the day).

If you want to switch to a new tariff and activate the "Year without fees" service:

switch to the new tariff and wait for the SMS confirmation;
top up your account with an amount sufficient to pay for the first package of services;
wait until the first service package is automatically charged;
dial *365# or My Vodafone to activate the service for a year;
receive an SMS confirmation of service activation.

The Year Without Payments service will be activated only after you pay for the first package of services in the new tariff.

2. Terms of use

Activation is available only in case of money availability on the main account. Money from additional account can’t be used to pay for this service.
In case tariff for month is not paid, then after «Year without fees» activation service pack for month would be activated after 00:00.
For clients Joice Start andJoice Pro when you migrate to another Vodafone Ukraine Prepaid tariff activated service «Year without fees» is invalid. Exeption – when you migrate from Joice Max to Joice Pro service «Year without fees» is valid.
For clients SuperNet when you migrate to another Vodafone Ukraine Prepaid tariff with the same or higher subscription fee the activated service «Year without fees» is valid. While the service package charging shall be under the current terms of the tariff plan. The current terms of the tariff plan mean the current terms of the tariff plan as of the service package updating time. In other cases, as well as when switching to Joice Pro and Joice Max – is invalid.
If you have activated the «Year without fees» service, the package of services according to your tariff for Ukraine will be charged automatically every month. Therefore, please pay attention: if you dial the combination to connect the service package (*101*444#), the fee for it will be deducted from your account. The next package update will take place in exactly 28 days for the Joice line tariffs (Joice Start, Joice Pro, Joice Max) and a calendar month for the Joice and SuperNet tariffs (SuperNet Start, SuperNet Start+, SuperNet Pro, SuperNet Unlim).
When «Year without fees» service comes to the end, you can activate it again. Please check its description before, since its terms may be changed in comparison to your previous ones, which can be updated. To activate, wait for SMS about current service deactivation, reload your phone and dial *365# in case of sufficient amount on account.
You can activate the «Year without fees» service if the «Double minutes», «Joice X2» service is not active.

General information

9,6 UAH/day is the estimated cost per day in the Joice Start tariff plan, which is determined by dividing the cost of the service package, namely 270 UAH/28 days.

To correctly charge a service package for 4 weeks, please end all previously started internet sessions or turn the phone off and on.

To activate a service package (for 1 day, 28 days, or 1 month), the remaining balance on the account after activation must be at least UAH 0.01.

Unlimited traffic for top apps means the provision of unlimited Internet traffic to the following applications/services: Apple Music, Apple TV, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, Instagram, Threads, Facebook, Facebook Messenger, Pinterest, X, LinkedIn, Snapchat, TikTok, BeReal, Likee, Viber, WhatsApp, iMessage (text messages), Skype, Telegram (messaging), Hangouts, Google Classroom, Google Meet (calls), Zoom, Skype for Business (calls), FaceTime, Microsoft Teams (calls), WeChat, Всеукраїнська школа онлайн, SWEET.TV, Дія, Duolingo, Coursera, Reddit, Canva, Chat GPT, My Vodafone, Vodafone Market (Market(Android app, catalog of only online HTML5 games for IOS), Vodafone TV (subject to an activated service package for 4 weeks in tariff plan).

After using 30 GB of the Internet in total in applications/services for which unlimited Internet traffic is provided within the tariff plan, the mobile Internet speed for these applications/services will be up to 1.5 Mbps until the service package is reactivated for 4 weeks.

20 GB of the Internet is provided in addition to the unlimited applications. After using the package gigabytes, 300 MB will be charged for 20 UAH (20 packages per day). After using the additional 20 packages of 300 MB, the mobile Internet speed will be 150 Kbps.

20 GB of the Internet plus unlimited applications provides the possibility to use the Internet gigabytes within the tariff plan in 2G, 3G and 4G networks, subject to the technical access and coverage. During the high network load, the Internet access speed may be limited.

Within the tariff, 500 minutes are available for calls to all mobile and landline networks in Ukraine and for incoming and outgoing calls to Ukraine and the country of roaming. When 500 minutes are used, Vodafone calls to other networks in Ukraine and roaming - 3.00 UAH/minute.

The tariff, services and promotions are valid on the territory of Ukraine if the operator’s network coverage is available, except for the temporarily occupied territory and the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.

Please read all the terms and conditions of the tariff plan, the use of services within it and the Fair Mobile Internet Use Policy

for applications and services in Joice tariffs before purchasing the starter pack.

The cost of calls is indicated for the first second of each minute of the call, the cost of which includes each subsequent second of the specified minute within the call. It is charged in the first second of each minute of the call.

The information about services and prices are indicated in UAH including VAT and the Pension Fund fee of 7.5% of the cost of services excluding VAT as of 01.01.2026.

The minimum term of the tariff plan is 28 days from the date of its introduction.

For more detailed information on tariffs, promotions, cost and terms of the services, please call:
111 — free of charge from a Vodafone Ukraine mobile in Ukraine;
0800 400 111 — for customers of other Ukrainian operators (free of charge from any number in Ukraine).
PrJSC “VF Ukraine, 15 Leiptsyzka St., 01601 Kyiv, included into the Register of Providers of Electronic Communications Networks and Services.