loading

Please enter your contact details, we will call you

Your request has been sent successfully

Your contact details

Name:
Phone:

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Please select the form of service and provide the necessary data needed to identify and expedite the resolution of the issue

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Вкажіть, будь ласка, необхідні дані, які потрібні для проведення ідентифікації та пришвидшення вирішення питання

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section
main-baner
Vodafone
Red Unlim Max

350 грн/month For new subscribers reduced cost in the first 6 months from the date of activation. Starting from the 7th month – a base cost.

450 UAH/month

15 UAH/day Estimated cost of the tariff per day. Calculation method

Unlimited
Unlimited

internet

700 min
700 min

to other networks of Ukraine

Unlimited
Unlimited

network Vodafone Ukraine

150 min
150 min

in 16 countries (Poland, Germany, Czech Republic and other countries)

6 UAH/SMS
6 UAH/SMS

abroad

700 SMS
700 SMS

to all networks in Ukraine

To check the rest of the package (minutes, internet, SMS), dial *110*20# or in My Vodafone app

Якщо ви використали пакет послуг раніше, ніж за місяць:

Дзвінки та SMS Calls and SMS

open
  • Calls to other networks – 0,50 UAH/min.
  • SMS to all networks in Ukraine – 0,50 UAH/unit.

To check the rest of the package (minutes, internet, SMS), dial *110*20# or in My Vodafone app

За кордон Calls abroad

open
  • Calls abroad:
    – 25 UAH/day for every 15 min when making an outgoing call to one of 16 countries;
    – or 30 UAH/day for every 5 min to one of 14 countries.
    To check the rest of the minutes for calls abroad – *110*24#
  • The cost of calls abroad after minutes or to other countries – www.vodafone.ua/abroad-bazovi
  • SMS abroad – 6 UAH/unit.

«Year without fees» service

About service

open

Pay in advance and use your tariff for 12 months – service package for month would be updated automatically in accordance with the current terms of the tariff plan and without regular payments. Be online with internet, call within Ukraine without limits and use other service included into monthly service pack.

Service cost – 4 950 UAH/12 month

Activate service *110*365#
Status check *110*365*1#
  • The service fee is charged at the moment of activation.
  • While the «Year without fees» service is valid you don’t pay Vodafone Red Unlim Max monthly fee.
  • If you change your tariff «Year without fees» service will be deactivated.

Information about all services

The current terms of the tariff plan mean the current terms of the tariff plan as of the service package updating time.

Service «Internet for 2nd device»

About service

open

Service «Internet for 2nd device» let to use your primary SIM card internet on an additional SIM in a tablet, modem, laptop, smartphone. Both card have one number and account.

With this service your primary SIM card internet  is available on additional SIM in a tablet, modem, laptop, smartphone.

The service is available without additional fees.

How to start use service:
Step1. Buy a Power Sim starter pack
Step 2. Activate the service and restart your smartphone
Step 3. Wait for SMS about activation and insert the Power SIM into the additional device

More about service

Change tariff

I want to connect a new number

1

Press «Change tariff» button

or dial *550*5# on your contract number.

If your tariff have higher month pay than the Vodafone Red Unlim Max – the cost of the change will be 52,06 UAH including VAT and PF, if less – 0 UAH.

2

Wait for SMS about tariff change

3

Top up your account

Not less than 450 UAH.

Pay for the package and get a range of services, in proportion to the number of days remaining until the end of the month.

4

Wait for the SMS to charge for the service package

Please, reload your phone.

Get a range of services, in proportion to the number of days remaining until the end of the month.

Сhanges while migration:

  • the loyalty program and all accumulated bonuses are saved;
  • all connected services are disabled (except GOOD'OK, Click and subscription services);
  • funds on the additional account are not saved;
  • the international calls and the international roaming services are activated automatically.
1

Make connections to the contract

in the Vodafone Store

You should have a passport/ID-card and identification code (or “Дію” app if these documents are uploaded in the app).

2

Top up your account

The top-up amount must be at least 350 UAH. This is the triff promotional price for the first 6 months from the activation date. Beginning from the 7th month, the service package will be charged according to the basic cost – 450 UAH/month.

3

Wait for SMS about assessment of package service

Please, reload your phone.

Get a range of services, in proportion to the number of days remaining until the end of the month.

List of 16 world's countries

open

Minutes are available for mobile and fix numbers:

Canada (+1)
Czech Republic (+420)
Denmark (+45)
France (+33)
Germany (+49)
Greece (+30)
Hungary (+36)
India (+91)
Poland (+48)
Portugal (+351)
Romania (+40)
Slovakia (+421)
Spain (+34)
Sweden (+46)
United Kingdom (+44)
United States of America (+1)

List of 14 world's countries

open

Minutes are available for mobile and fix numbers:

Australia (+61)
Belgium (+32)
China (+86)
Croatia (+385)
Cyprus (+357)
Ireland (+353)
Italy (+39)
Israel (+972)
Malta (+356)
Netherlands (+31)
Norway (+47)
Switzerland (+41)
Uzbekistan (+998)
Vatican (+379)

Temporary Number Blocking

open

The «Number Retention in the Network» service enables to temporarily block a number at the customer’s request or in case of loss of the device (all incoming, outgoing calls and SMS for blocked numbers will be unavailable). The service is activated only at the customer’s initiative.

Cost: no charges will be made until the end of the month when the service was activated. The service cost from the 2nd month will be 10 UAH/month.

In case of non-payment for the «Number Retention in the Network» service, another type of blocking will be automatically activated – for non-payment of the bill, which is valid within 3 months, after which the number will be deactivated.

Activation:
– by calling 111 (free of charge from Vodafone Ukraine numbers);
– by calling 0 800 400 111 (free of charge from all networks in Ukraine).

General information

open

15 UAH per day is the estimated cost per day in the Vodafone Red Unlim Max tariff, which is determined by dividing the cost of a package of services for the calendar month into the average duration of the month: 450 UAH for 30 days. Estimated cost per day for calendar months of 28, 29, 31 days can be calculated by dividing the cost of a package of services for a calendar month for the corresponding number of days.

Gigabytes of internet within the tariff are available for use in 2G, 3G and 4G-networks if there is technical access and coverage.

We keep within the laws of Ukraine, therefore we do not provide mobile Internet users with access to the services Mail.ru (www.mail.ru), Vkontakte (www.vk.com), Odnoklassniki (www.ok.ru) and to the list of other Internet resources. You can see the entire list in the corresponding Decree of the President of Ukraine posted on the page of the government portal.

Fair use policy of unlimited internet service for subscribers of a private segment of the contract form of service.

Customers of Vodafone Pospaid&Bisness tariffs can use app "Дія" unlimitedly from 02.21.2020.

Tariffs are valid on the territory of Ukraine.
Tariffs in UAH including VAT and Pension Fund collection 7,5% from services’ price without VAT, on 01.04.2023. Call rates are charged per first second of each minute.

Detailed information on tariffs, promotions, cost and terms of service can be obtained by phone:
111 — free from mobile Vodafone Ukraine in Ukraine;
0800 400 111 — for subscribers of other Ukrainian operators (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, st. Leipzigska, 15, in the register of operators and providers of telecommunications №1.

Змінити тариф