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internet
for 45 apps
for conversations
in Vodafone network
We have good news for you
Starting from October 18, 2024, we will add 2 new countries to your tariff plan, namely Cyprus and Malta. You will be able to use 5 GB and 500 minutes available in the tariff plan for roaming in 28 countries without any extra charges. We have also changed the terms and conditions of the GigaRoaming and GigaRoaming Max services. Learn more about the changes on the service webpages.
Basic tariff conditions
«Twice as much in Ukraine» Promo
In Joice Start, Joice Pro, Joice Max tariffs for new customers, the promotion "Double more in Ukraine" is valid.
Within the scope of the promotion, during the first 3 service packages from the moment of making the first call, the tariff provides double the amount of Internet and minutes.
Promotional packages are available for use exclusively on the territory of Ukraine.
To become a participant of the promotion, make the first call from August 1, 2024 to December 31, 2024, inclusive, at the rates for participants of the promotion.
The promotion is valid from August 1, 2024 to December 31, 2024 inclusive. More info about promo conditions
Conditions for using the tariff in 25 EU countries and Moldova
GB and minutes, which can be used for communication in 25 EU countries and Moldova, are included within the basic content tariff.
5 GB of Internet in roaming (which can also be used in Ukraine).
If there were not enough services within the package for 4 weeks, the following pricing will apply:
26 countries where the tariff conditions apply:
Austria, Belgium, Bulgaria, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.
Traffic for 45 apps in Ukraine
Unlimited traffic on top apps
Video and music:
Apple Music, Apple TV, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, SWEET.TV, Vodafone TV.
Social networks:
Instagram, Facebook, Pinterest, X, LinkedIn, Snapchat, TikTok, Likee, Reddit, Threads, BeReal.
Messengers and other:
Viber, WhatsApp, Skype, Telegram, iMessage, Facebook Messenger, Hangouts, Google Classroom, Google Meet, Zoom, Skype for Business, FaceTime, Microsoft Teams, WeChat, Всеукраїнська школа онлайн, Дія, Duolingo, Coursera, Canva, My Vodafone, Vodafone Market, Chat GPT, Vodafone Market (Android app, catalog of only online HTML5 games for IOS).
More details in the «Fair Usage Policy on unlimited Internet for apps and services in Joice tariffs»
Internet
Every 300 MB/day for 20 UAH (20 packages per day), check *101*5#
Calls and SMS
Check the balance of SMS packages in the My Vodafone app
Abroad
The Internet in Ukraine and in roaming (a mandatory payment)
Mandatory daily payment is UAH 20, for which you get 300 MB of Internet.
MB can be used both in Ukraine and in roaming in 25 EU countries and Moldova.
With further use, every next 300 MB will be provided for UAH 20 (total of 20 packages per day).
After using 20 packages per day, the Internet speed will be limited to 150 kbps.
List of 26 countries of operation:
Austria, Belgium, Bulgaria, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Moldova, the Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.
Calls and SMS
In Ukraine:
Check the balance of SMS packages in the My Vodafone app
Abroad:
To check the rest of the minutes for calls abroad – *101*5#
It is recommended to top up the account for the amount of the subscription fee, then activate the package for 4 weeks in one of the following ways:
Dial and wait for SMS | *101*444# |
Use app | My Vodafone |
To activate services package for month correctly, you must complete all previously started internet sessions or switch your mobile phone off and on.
Terms of use of daily services
If there sufficient amount of money on the account, the 4 week package fee is charged automatically. It happens after 28 days from the date when the package was connected (from 00:00 to 8:00).
For example, if the service package was connected on the 25th, the payment will be withdrawn on the 23th of the following month. As soon as the service package is charged, you will receive an SMS (after 8:00).
Important information: until you receive an SMS about service package activation, you will have a daily rate, ie calls, SMS and the Internet will be paid.
If on an account does not enough money to pay for 4 week package service, then there is an automatically will be available daily rates with obligatory payment.
In the future, every day, the system will check the status of your account and, as soon as there is a sufficient amount, will connect a monthly service package.
Important information: the date of the next package payment will be connected to new date when the 4 weeks service package was activated. To check, dial *101*4#
Buy a new starter kit
Buy Vodafone Joice Start starter kit
Activate your starter kit
If you purchase Vodafone Joice Start starter kit for 180 UAH (marked «First service package included»), dial 111 or connect to the internet to activate it and immediately use the service package.
If you have purchased a starter package for UAH 50, top up your account for at least UAH 130 and wait for an SMS about the service package accrual for 4 weeks. Please note that the Get Double in Ukraine promotion will be available for the first five service packages. These terms and conditions are part of the special offer.
The following tariffs will apply till the first top-up of UAH 130: on-net and off-net calls in Ukraine – UAH 3/min; calls abroad – UAH 25/day for every 15 minutes when making an outgoing call to one of 16 countries; Internet is available at speed up to 100 Kbps and 4 Kbps in roaming to all countries worldwide.
Wait for SMS about assessment of package service
Please, reload your phone.
List of 26 countries, where the tariff conditions apply:
Austria, Belgium, Bulgaria, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.
List of 16 world's countries
Minutes are available for mobile and fix numbers:
Canada (+1) Czech Republic (+420) Denmark (+45) France (+33) Germany (+49) Greece (+30) Hungary (+36) India (+91) | Poland (+48) Portugal (+351) Romania (+40) Slovakia (+421) Spain (+34) Sweden (+46) United Kingdom (+44) United States of America (+1) |
«Tariff holidays» Promo
Become a participant of the Tariff Holidays promotion from 01.08.2024 to 31.12.2024 inclusive.
As part of the promotion, new customers of the Joice Start and Joice Start Special tariff plans will get 3 additional service packages as a gift, if the promotion terms and conditions are met.
In particular, for the users of the Joice Start tariff plan, if you pay for 2 service packages in one payment, you will get 3 more service packages as a gift.
In particular, for the users of the Joice Start Special tariff plan, if you pay for 3 service packages in one payment, you will get 3 more service packages as a gift.
‘Three service packages as a gift’ means the activation of 3 additional service packages for 4 weeks (84 calendar days), which can be charged under the terms and conditions of this promotion during the promotion period.
The promotion is available for individuals who wish to become new Vodafone Ukraine prepaid customers.
Read more about the terms and conditions and other gifts. Read more about the terms and conditions and other gifts
General information
Joice Start tariff plan (Joice Start). 7.1 UAH/day is the estimated cost per day in the Joice Start tariff plan, which is determined by dividing the cost of the service package, namely 200 UAH/28 days.
To correctly charge a service package for 4 weeks, please end all previously started internet sessions or turn the phone off and on.
Unlimited traffic for top apps means the provision of unlimited Internet traffic to the following applications/services: Apple Music, Apple TV, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, Instagram, Threads, Facebook, Facebook Messenger, Pinterest, X, LinkedIn, Snapchat, TikTok, BeReal, Likee, Viber, WhatsApp, iMessage, Skype, Telegram (messaging), Hangouts, Google Classroom, Google Meet (calls), Zoom, Skype for Business (дзвінки), FaceTime, Microsoft Teams (calls), WeChat, Всеукраїнська школа онлайн, SWEET.TV, Дія, Duolingo, Coursera, Reddit, Canva, Chat GPT, My Vodafone, Vodafone Market (Market(Android app, catalog of only online HTML5 games for IOS), Vodafone TV (subject to an activated service package for 4 weeks in tariff plan).
After using 30 GB of the Internet in total in applications/services for which unlimited Internet traffic is provided within the tariff plan, the mobile Internet speed for these applications/services will be up to 1.5 Mbps until the service package is reactivated for 4 weeks.
20 GB of the Internet is provided in addition to the unlimited applications. After using the package gigabytes, 300 MB will be charged for 20 UAH (20 packages per day). After using the additional 20 packages of 300 MB, the mobile Internet speed will be 150 Kbps.
20 GB of the Internet plus unlimited applications provides the possibility to use the Internet gigabytes within the tariff plan in 2G, 3G and 4G networks, subject to the technical access and coverage. During the high network load, the Internet access speed may be limited.
Within the tariff, 500 minutes are available for calls to all mobile and landline networks in Ukraine and for incoming and outgoing calls to Ukraine and the country of roaming. When 500 minutes are used, Vodafone calls to other networks in Ukraine and roaming - 3.00 UAH/minute.
The tariff includes a free Voice Mail service. Get voice messages when your mobile phone is turned off or you cannot answer the call. When there is a new voice message, you will get SMS. It will contain the date, time and number of the person who left it.
The tariff, services and promotions are valid on the territory of Ukraine if the operator’s network coverage is available, except for the temporarily occupied territory and the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.
Please read all the terms and conditions of the tariff plan, the use of services within it and the Fair Mobile Internet Use Policy for applications and services in Joice tariffs before purchasing the starter pack.
The cost of calls is indicated for the first second of each minute of the call, the cost of which includes each subsequent second of the specified minute within the call. It is charged in the first second of each minute of the call.
The information about services and prices are indicated in UAH including VAT and the Pension Fund fee of 7.5% of the cost of services excluding VAT as of 02.08.2024
The minimum term of the tariff plan is 28 days from the date of its introduction.
For more detailed information on tariffs, promotions, cost and terms of the services, please call:
111 — free of charge from a Vodafone Ukraine mobile in Ukraine;
0800 400 111 — for customers of other Ukrainian operators (free of charge from any number in Ukraine).
PrJSC “VF Ukraine, 15 Leiptsyzka St., 01601 Kyiv, included into the Register of Providers of Electronic Communications Networks and Services.