Vodafone Ukraine - Mobile Communications, Internet, Tariffs and Services

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Port your number

For new subscribers

Mobile internet

The Internet speed will be reduced to 1.5 Mbps after 50 GB have been used.
11 GB are valid in the EU

Unlimited

Home internet

Speed up to 1 Gbps

Unlimited

Calls within the Vodafone Ukraine network

Unlimited

Off-net calls

In Ukraine and in the EU (outgoing calls to Ukraine and within the country of stay where the tariff applies)

500 min

TV-channels from Vodafone TV

90+

Calls abroad

From Ukraine to the EU countries and between them

50 min

Cost per month250 UAH

Cost per day11.7 UAH

Base cost per month350 UAH

Activation is carried out after checking technical feasibility

Activate the tariff plan and enjoy your service package at a special price for the first 6 months. From the 7th month onwards, the standard tariff plan price will apply.

The special offer period is fixed and applies to the first 6 months of using the tariff plan, regardless of the activation date.

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Promotion terms

Special price

250 UAH

If you need a router that supports gigabit speed to activate the tariff, please review the terms.

Check the coverage area.
Submit your application.
To activate the tariff, fill out the connection form.
Wait for the connection.
After submitting your application, a technical specialist will contact you to arrange the date and time of installation.
During the connection, you will need your passport or the Diia app to register a new number.

Home Internet under the GigaCombo tariffs plan is provided using GPON technology. Data transfer speeds of up to 1 Gbit/s (approximately 1,000 Mbit/s) are available with this technology. This is ten times faster than standard home Internet (100 Mbit/s).

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This technology can ensure a reliable signal and high-speed access at any time of day, provided your network equipment supports the data transfer of up to 1,000 Mbps, including:

routers;
smartphones, tablets, laptops, PCs and other devices.

Fair Use Policy for Unlimited Internet in Vodafone GigaCombo tariff plans.

Learn more about the broadband access terms and conditions

List of localities where Home Internet coverage is available.

The technical feasibility of connecting Home Internet at your address will be verified during the application process.

List of the cities

Kyiv Region: Kyiv, Bodenky, Vyshcha Dubechnia, Voropaiiv, Zhukin, Nyzhcha Dubechnia, Pirnove, Rozhi, Suvyd, Khotianivka, Vyshneve, Sviatopetrivske (Petrivske), Sofiivska Borshchahivka, Brovary, Vyshhorod;
Dnipropetrovsk Region: Dnipro, Doslidne, Stari Kodaky, Kryvyi Rih;
Zaporizhzhia Region: Zaporizhzhia, Samar;
Poltava Region: Poltava;
Kharkiv Region: Kharkiv, Pisochyn, Solonytsivka;
Volyn Region: Lutsk;
Chernivtsi Region: Chernivtsi;
Mykolaiv Region: Mykolaiv, Ternivka;
Chernihiv Region: Chernihiv;
Zhytomyr Region: Zhytomyr, Berdychiv, Korostyshiv;
Lviv Region: Lviv;
Ivano-Frankivsk Region: Ivano-Frankivsk, Vovchynets;
Ternopil Region: Ternopil;
Rivne Region: Rivne, Ostroh;
Odesa Region: Odesa, Burlacha Balka, Velyka Balka, Lymanka (Mizikevycha), Nati, Nerubaiske, Usatove, Fontanka, Tsarske Selo, Chervonyi Khutir, Chornomorka, Pivdenne, Chornomorsk, Molodizhne, Oleksandrivka;
Khmelnytskyi Region: Novooselytsia, Polonne, Poninka;
Kirovohrad Region: Kropyvnytskyi.

The list of the cities covered by Home Internet services may be expanded.

To connect high-speed fibre home Internet, it is mandatory to install an optical network terminal (ONT). Vodafone provides this equipment to its customers free of charge.To achieve the maximum connection speed, a gigabit router is required.

After submitting a Number Porting request or obtaining a new number, you must connect fixed Internet under the GigaCombo tariff plan within two months. If the fixed Internet service is not connected within this period, you will be transferred to the Flexx Go contract tariff plan.

While you are waiting for your fixed Internet connection to be activated, “Start” will appear next to your tariff plan name in the My Vodafone app for your convenience.

Instructions for configuring routers

Nokia Beacon 1.1, Raisecom DR5254, TP-Link Archer AX53, Asus RT-AX53U, Ruijie Reyee RG-EW1200G Pro,GPON ZTE F670L ONU+WiFi, TP-Link Archer C64, also general instructions.
Details about the Act of Acceptance of Equipment Transfer.

Vodafone TV — your convenient app for watching content!

90+ TV channels — movies, sports, kids, educational and entertainment channels.
Watch on up to 5 devices — at home or on the go.
TV archive up to 14 days — never miss a show.
Pause & rewind — take control of your watching.
Parental control — safe content for children.

Vodafone TV is already included in your tariff plan!

Learn more

Activation instructions

Channel list

Service enables to temporarily block a number at the customer’s request or in case of loss of the device (all incoming, outgoing calls and SMS for blocked numbers will be unavailable). The service is activated only at the customer’s initiative.

More details

Cost: no charges will be made until the end of the month when the service was activated. The service cost from the 2nd month will be 10 UAH/month.

In case of non-payment for the «Number Retention in the Network» service, another type of blocking will be automatically activated – for non-payment of the bill, which is valid within 3 months, after which the number will be deactivated.

To connect the service, dial:

111 (free of charge from Vodafone Ukraine numbers);
0 800 400 111 (free of charge from all networks in Ukraine).

To check your remaining bundles (minutes, data, SMS), dial *110*20# or use the My Vodafone app.

Learn more

Unlimited Internet

In Ukraine: the tariff includes 50 GB of mobile data at maximum available speed. After 50 GB has been used, internet speed will be reduced to up to 0.8 Mbps in accordance with the Fair Use Policy for Unlimited Internet in Vodafone GigaCombo tariff plans. After the speed reduction, internet access remains unlimited at no additional cost. These terms apply until the end of the paid monthly service package.

In the EU: UAH 20 for each 300 MB per day, up to 20 packages, check *110*24#

Calls & SMS

Calls to other networks in Ukraine and the EU – UAH 3/min.
SMS within Ukraine and the EU (to all mobile networks) – UAH 3 per 10 SMS (up to 20 packages per day, then UAH 1/SMS).
Calls from Ukraine to EU countries and between them – UAH 30 for 30 minutes per day (up to 20 packages per day), then UAH 2/min.
Unlimited calls to Vodafone Ukraine numbers and incoming calls in the EU.

After using the included minutes, the cost of calls and SMS abroad will be:

Calls from Ukraine to EU countries and between EU countries – UAH 30/30 minutes per day.
Up to 20 such bundles are available per day; after that the cost is – UAH 2/min.

Check remaining minutes for international calls, dial *600*18#

SMS from Ukraine to other countries and from the EU to other countries – UAH 6/unit.

Calls and SMS to other international destinations are available in the “Calls Abroad” section.

List of 27 countries

Austria, Belgium, Bulgaria, Guadeloupe, Greece, Denmark, Estonia, Ireland, Spain, Italy (Vatican City), Cyprus, Latvia, Lithuania, Luxembourg, Mayotte, Malta, Martinique, Netherlands, Germany, Poland, Portugal, Reunion, Romania, Saint Martin, Slovakia, Slovenia, Hungary, Finland, France, French Guiana, Croatia, Czech Republic, Sweden.

Within the basic tariff terms, GB and minutes are included, which can be used for communication in 27 EU countries.

You will receive:

500 minutes for all outgoing calls to Ukraine and within the country of stay;
Incoming calls in 27 EU countries are free of charge;
11 GB of internet in roaming (can also be used in Ukraine);
50 minutes for calls between EU countries.

More about the conditions

The cost of calls from EU countries to other countries (excluding Ukraine and the EU) can be found in the “Calls abroad” section.

If you are outside the EU, please check tariffs and communication conditions for the desired country in the "Roaming" section.

If the services included in the package are not enough, the following charges will apply:

Internet UAH 20/300 MB (20 packages per day).
Calls within the country of stay and to Ukraine – UAH 3/min.
Calls between EU countries – UAH 30/30 minutes per day. (Up to 20 such bundles are available per day); after that the cost is UAH 2/min.

27 countries where the tariff conditions apply:

Austria, Belgium, Bulgaria, Greece, Denmark, Estonia, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden and the islands of Guadeloupe, Martinique, Réunion, French Guiana, Saint Martin, and Mayotte.

Until 31.10.2026, as part of the “Available Roaming as a Gift” promotion, the basic tariff package includes gigabytes and minutes that can be used for communication in 7 countries.

More details

Within the service, you will receive:

10 GB of internet;
30 minutes for all incoming and outgoing calls to numbers of other Ukrainian mobile operators and within the country of stay;
70 minutes for outgoing calls within the Vodafone Ukraine network.

If the included minutes or internet allowance is used up, the following rates will apply:

Internet: UAH 20 for 300 MB (up to 20 packages per day);
Calls: UAH 50 for 10 minutes;
SMS: UAH 15 for 15 messages.

The 7 countries where the service conditions apply:

Moldova, Azerbaijan, Norway, Switzerland, the United Kingdom, Iceland, Liechtenstein.

Important: Only 4G mobile internet is available in Iceland (10 GB within this service). Incoming and outgoing calls are not available due to the lack of 2G/3G networks.

Service details

Service «Internet for 2nd device» let to use your primary SIM card internet on an additional SIM in a tablet, modem, laptop, smartphone. Both card have one number and account.

The service is included in this tariff plan at no extra cost.

How to start use service

Step1. Buy a Power SIM starter pack.

Step 2. Activate the service and restart your smartphone.

Step 3. Wait for SMS about activation and insert the Power SIM into the additional device.

More details — on the service page

350

250 UAH

per month

Frequently asked questions

Autonomous operation during power outages

The Vodafone network is highly energy-efficient thanks to GPON technology, which allows the service to maintain data transmission for up to 100 hours during power outages.

If you have a charged laptop, tablet or phone and only need Wi-Fi internet, it is enough to use either a power bank (with fast-charging support) or a small uninterruptible power supply (UPS) of 400 VA to connect the router and the optical terminal provided upon installation. When using a power bank, you will also need two special USB-to-DC cables with voltage boost to 12 V. This solution will keep you online for 4–6 hours. If you also need to power your laptop, connect the equipment to a UPS from 800 VA with at least three sockets.

Lear more

Do I need to drill into the walls? Is installation safe if my renovation is already complete?

In most cases, no drilling is required. The installation uses existing openings, cable ducts or discreet cable routes along the walls. Minor drilling may only be needed in exceptional cases, without any major construction work or damage to your interior. The installation is carried out with due care: the cables are routed neatly and discreetly to avoid damage to walls, tiles or furniture.

Will my existing router work, or do I need to buy a new one?

In most cases, yes - you can use your existing router. However, your Internet speed will be limited by your router's capabilities rather than your tariff plan. To enjoy full gigabit speeds, you'll need a router that supports the latest Wi-Fi standards. No need to worry - during the installation, our technician will check your router and let you know whether it's suitable or recommend the best option, without any unnecessary upfront costs.

What happens to my Internet connection during a power outage?

Gigabit Internet can continue working even when the power goes out. Thanks to GPON technology, the Internet connection does not depend on the power supply in your building and can remain available for up to 4 days, provided that your router is powered at home, for example using a power bank. This means you can stay connected and continue working, studying or watching videos without interruption.

What should I do about my current Internet provider? Do I need to cancel the service myself?

Don’t worry - you won’t be left without an Internet connection. We first install your new Gigabit Internet service, and once you've confirmed that everything is working properly, you can cancel your existing service. Cancelling your previous Internet service is your responsibility, but you can do it at your own pace once your new connection is up and running.

How much will I pay each month?

Your monthly fee depends on the GigaCombo tariff plan you choose. Prices range from UAH 350 per month for the standard GigaCombo plan to UAH 475 per month for GigaCombo Pro+.

A special introductory offer is currently available: UAH 250 per month for the first six months on any GigaCombo tariff plan.

Are there any hidden installation fees?

No. You only pay for your tariff plan. A Wi-Fi router is included with GigaCombo+ and GigaCombo Pro+ tariff plans. Home Internet installation is also free of charge. If more than 5 metres of UTP cable are required for wiring your home, only the additional cable length is charged at UAH 15 per metre (including VAT), payable directly to the installation technician.

General information

UAH 11.7/day - the estimated daily cost under the Vodafone GigaCombo tariff plan, calculated by dividing the monthly service package price by the average length of a month, i.e. UAH 350 ÷ 30 days.
The daily estimated cost for calendar months of 28, 29 or 31 days can be calculated by dividing the service package price for the calendar month by the respective number of days.
For the correct monthly package charging, all previously active Internet sessions should be ended or the phone should be switched off and on again.
The Internet gigabytes within the tariff plan are available for use on 2G, 3G and 4G networks, subject to technical availability and coverage.
In compliance with the legislation of Ukraine, access to the following Internet services is restricted: Mail.ru (www.mail.ru), VKontakte (www.vk.com), Odnoklassniki (www.ok.ru) and certain other Internet resources.
The full list can be found in the relevant Decree of the President of Ukraine published on the official government portal.
The customers of the Vodafone Contract and Business tariff plans have unlimited access to the Diia app since 21.02.2020.

Tariff plans are valid within the territory of Ukraine and 27 EU countries.

Tariff prices are indicated in UAH inclusive of VAT and the Pension Fund levy of 7.5% of the service cost excluding VAT, as of 01.01.2026. Call charges are calculated per the first second of each minute of conversation.

For detailed information about tariff plans, promotions, prices, and service terms, please contact us:

111 — free from Vodafone Ukraine numbers in Ukraine
0800 400 111 — for customers of other Ukrainian operators (free from any number in Ukraine)
+380 500 400 111 — free from Vodafone Ukraine numbers while roaming

PrJSC “VF Ukraine”, 15 Leiptsyzka St., Kyiv 01601, is listed in the Register of Electronic Communications Networks and Services Providers.

Additional works during a new connection

Internet installation is free of charge.
If more than 5 meters of UTP cable are required for indoor wiring, only the excess length is charged at UAH 15 per meter (VAT included), payable to the service technician.
Special terms apply for private houses - our specialist will provide details after the service request is submitted.

Learn more about the Convergent Services Agreement
Learn more about the Application for the provision of mobile (cellular) communications services for individuals (single number)
Learn more about the Application for the provision of mobile (cellular) communications services for individuals (multiple numbers)