Activate in My Vodafone app (Menu – Quick access– Available add-ons – Connection for a Year – Year without fees).

If you want to activate "Year without fees" in the current tariff:

• make sure that there is a sufficient amount in the account to pay for service;

• dial *365# or in My Vodafone app

• wait for SMS about service activation.

If you have no service package activated for 4 weeks/month and a day package applies, the service package will be activated the next day at your tariff (and the daily tariff will be available until the end of the day).

If you want to switch to a new tariff and activate the "Year without fees" service:

• switch to the new tariff and wait for the SMS confirmation;

• top up your account with an amount sufficient to pay for the first package of services;

• wait until the first service package is automatically charged;

• dial *365# or My Vodafone to activate the service for a year;

• receive an SMS confirmation of service activation.

The Year Without Payments service will be activated only after you pay for the first package of services in the new tariff. 

• Activation is available only in case of money availability on the main account. Money from additional account can’t be used to pay for this service.

• In case tariff for month is not paid, then after «Year without fees» activation service pack for month would be activated after 00:00.

• For clients Joice Start andJoice Pro when you migrate to another Vodafone Ukraine Prepaid tariff activated service «Year without fees» is invalid. Exeption – when you migrate from Joice Max to Joice Pro service «Year without fees» is valid.

• For clients SuperNet when you migrate to another Vodafone Ukraine Prepaid tariff with the same or higher subscription fee the activated service «Year without fees» is valid. While the service package charging shall be under the current terms of the tariff plan. The current terms of the tariff plan mean the current terms of the tariff plan as of the service package updating time. In other cases, as well as when switching to Joice Pro and Joice Max – is invalid.

• If you have activated the «Year without fees» service, the package of services according to your tariff for Ukraine will be charged automatically every month. Therefore, please pay attention: if you dial the combination to connect the service package (*101*444#), the fee for it will be deducted from your account. The next package update will take place in exactly 28 days for the Joice line tariffs (Joice Start, Joice Pro, Joice Max) and a calendar month for the Joice and SuperNet tariffs (SuperNet Start, SuperNet Start+, SuperNet Pro, SuperNet Unlim).

• When «Year without fees» service comes to the end, you can activate it again. Please check its description before, since its terms may be changed in comparison to your previous ones, which can be updated. To activate, wait for SMS about current service deactivation, reload your phone and dial *365# in case of sufficient amount on account.

• You can activate the «Year without fees» service if the «Double minutes», «Joice X2» service is not active.

Activate in My Vodafone app (Menu – Services – Available services – Connection for a Year).

If you want to activate "Year without fees" in the current tariff:

• make sure that there is a sufficient amount in the account;

• dial *110*365#

• wait for SMS about service activation.

If you want to switch to a new tariff and activate the "Year without fees" service:

• make sure that there is a sufficient amount on the account (the first month is paid according to the tariff + the cost of the service for a year);

• dial the combination to change the tariff;

• wait for SMS about the tariff change;

• wait for SMS about the tariff connection;

• dial *110*365# to activate the service for a year;

• wait for SMS about service activation.

• The service fee is charged at the moment of activation.

• While the «Year without fees» service is valid you don’t pay tariff monthly fee.

• If you change your tariff «Year without fees» service will be deactivated.

• The service is available provided the number is not blocked and the credit limit has not been exceeded.

We recommend monitoring the validity period of your number (*101#, *110*21#) and topping up your account if the expiration date is approaching. This will ensure that your number continues to operate without restrictions when the “Year Without Fees” service expires.

Yes. If you have used up your service bundle, you can order a new one at the standard (current) price for your tariff. The validity period of the “Year Without Fees” service will remain unchanged.

To change your tariff, first disable the service by contacting customer support at 111, then choose a new tariff.