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Call around the clock for free

mobile Vodafone in Ukraine:

111

online chat

from any number in Ukraine
the operators and in the national roaming:
mobile Vodafone
in roaming:

0 800 400 111

380 500 400 111


Small and medium business:

for new connections:
customer service:

0 800 400 007

050 462 0004

You can write an official appeal or request:

  • to mailing address 01601, 15 Leiptsyzka St., Kyiv, Ukraine;
  • with feedback form.

For quickly resolution of your issue, for the purpose of identification, please indicate the following information in your letter:

  • For individuals (prepaid service): phone number, which will be considered the appeal; PUK code (if you have); the essence of the appeal.
  • For individuals (contract service): full name; series and number of the passport; the essence of the appeal.
  • For legal entities: essence of address on letterhead.
Important phone numbers while in quarantine Ukraine:
open

Dear customers!
Stay in touch with family and business partners extremely important at any time. And no threat coronavirus should not prevent it.
To your attention important phone numbers while in quarantine Ukraine.

If you're abroad, call the hotline of the Ukrainian foreign Ministry. These calls will you are free:

+38 044 238 16 57

Get advice to those who are in Ukraine, you can:

for the hot line
of the Ministry health Ukraine
or government
hot lines

0 800 505 201

1545 

Web site “FRIEND” of the Ministry of foreign Affairs:

+38 044 238 16 57

Go for more information:

https://moz.gov.ua/garjachi-linii

You can get absolutely free emotional support psychological help and online training during quarantine:

Platform emotional support

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