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We have collected for you the answers to all relevant questions in the "Support" section.

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Prepaid

Contract

POPULAR

Activate a package of services for a month
To check the account
Name of your tariff
To check an additional account
To check bonuses
Activate Year without fees service
To check the balance of services (minutes, data)

DATA

Activate  Data sharing for day service
Block data in roaming

ENTERTAINMENT SERVICES

Deactivation Video PASS
(subscription for 30 days)
*313*3# 
Deactivation subscription to YouTube Premiumgo to your YouTube profile, section «Paid subscriptions», click «Deactivation subscription»
Deactivation ClickSMS to number 20255  with text OFF (for free)
Deactivation SIM-Menu
(weather, horoscope, news)
SMS to number 10251  with text STOP (for free)
Deactivation Vodafone Cloudgo to the Vodafone Cloud app, section «Settings», click «Deactivation service»
Deactivation KnowWhereSMS to number 7005  with text OFF (for free)
Content auditor
(find out which subscriptions are active by number)
SMS with any test to the number 2828  (for free)
 some archived services are not displayed when requested to number 2828. Find out what the short number offers on the page

SERVICES BY NUMBER

To check and change the language of SMS notification
*722# 
Forward all callsactivate **21*+38ХХХXXXXХХХ#
deactivation ##002# 
status *#21# 
Deactivation SMS Delivery Reportgo to your phone, section «Message settings»
Please call me*104*+38ХХХXXXXХХХ#
(7 requests per day)

Still have questions about service? Find out more on the page

Question is not resolved? Call us:
111  — free for Vodafone Ukraine in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).

Back to all questions

POPULAR

To check the account
Name of your tariff
To check bonuses
Activate Year without fees service
To check the balance of services (minutes, data)

ENTERTAINMENT SERVICES

Deactivation Video PASS
(subscription for 30 days)
*313*3#
Deactivation subscription to YouTube Premium
go to your YouTube profile, section «Paid subscriptions», click «Deactivation subscription»
Deactivation Click
SMS to number 20255 with text OFF (for free)
Deactivation SIM-Menu
(weather, horoscope, news) 
SMS to number 10251 with text STOP (for free)
Deactivation Vodafone Cloud
go to the Vodafone Cloud app, section «Settings», click «Deactivation service»
Deactivation KnowWhere
SMS to number 7005 with text OFF (for free)
Content auditor
(find out which subscriptions are active by number)
SMS with any test to the number 2828 (for free)
some archived services are not displayed when requested to number 2828. Find out what the short number offers on the page

SERVICES BY NUMBER

To check and change the language of SMS notification
*722#
Forward all calls
activate **21*+38ХХХXXXXХХХ#
deactivation ##002#
status *#21#
Deactivation SMS Delivery Report
go to your phone, section «Message settings»
Please call me
*104*+38ХХХXXXXХХХ#
(7 requests per day)

Still have questions about service? Find out more on the page

Question is not resolved? Call us:

111 — free for Vodafone Ukraine in Ukraine;

0800 400 111 — for the subscribers of other Ukrainian networks (free from any number in Ukraine).

Back to all questions

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