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Prepaid

Prepaid

Contract

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Select service

New

GigaRoaming

1 GB
internet 

250 UAH/7 days

  •  Roaming for 7 days
  •  1 GB for communications
Details Hide open
New

Communications week

30 minutes

calls 

from 90 UAH/7 days 

  •  Roaming for 7 days 
  •  30 minutes for communications


Details Hide open
New

GigaRoaming Max

3 GB
internet 

650 UAH/10 days

  •  Roaming for 10 days
  •  3 GB for communications
Details Hide open

Poland, like home, for a month

200 MB

internet

200 min

calls

 99 UAH/30 days

  • Available roaming in Poland  for only 99 UAH
  • The package minutes, SMS and MB 30 days
Details Hide open

Ukraine online

200 MB

internet

200 min

calls

100 UAH/30 days

  • Affordable roaming in Russia for 30 days
  • Package of minutes, SMS and MB for beneficial communication
Details Hide open
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Basic tariffs in roaming

Internet

Calls

SMS

Zone 1 countries
Cost
Egypt
Poland
Slovakia
Turkey
Hungary
50 UAH/100 MB
and unlim messaging in Viber, WhatsApp, Skype (text and pictures)
in case of use per day
Zone 2 countries
Cost
India
Kazakhstan
Mexico
UAE (United Arab Emirates)
Japan
See all countries
50 UAH/50 MB
and unlim messaging in Viber, WhatsApp, Skype (text and pictures)
in case of use per day
  • The cost of 50 МB packages (Zone 2) and 100 МB packages (Zone 1) are withdrawn in case of use.
  • 20 packages of 50 MB (Zone 2) or 100 MB (Zone 1) are available per day, updating of MB package occure daily at 00:00 Kyiv time.

Zone 1 countries

Albania
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
China
Croatia
Cyprus
Czech
Denmark
Egypt
Estonia
Finland
France
Georgia
Germany
Gibraltar
Great Britain
Greece
Hungary
Iceland
Ireland
Israel
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Montenegro
Netherlands
Norway
Palestine
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
Thailand
Tunisia
Turkey
USA

Zone 2 countries

Afghanistan
Algeria
Argentina
Australia
Bangladesh
Brazil
Cambodia
Chile
Colombia
Dominican Republic
East Timor
Ecuador
Ghana
Guatemala
Honduras
Hong Kong (operators China Mobile, Telecommunications)
India
Indonesia
Iraq
Japan
Jordan
Kazakhstan
Korea
Kyrgyzstan
Macau
Malaysia
Mexico
Mongolia
Morocco
Myanmar
New Zealand
Nicaragua
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Puerto Rico
Qatar
Salvador
Saudi Arabia
Singapore
South Africa
Taiwan
Tajikistan
UAE
Uruguay
Uzbekistan
Vietnam


Other countries



Zone 3 Andorra, Cape Verde, Cuba, Guyana, Jamaica, Mauritius, Monaco, Oman, Republic of Trinidad and Tobago, Suriname

Zone 4 Nepal, Roaming on sea transport, Sierra Leone

Zone 5 Roaming by air

Zone 6 Angola, Aruba, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Botswana, Brunei, Burkina Faso, Cameroon, Central African Republic, Chad, Costa Rica, Cote d'Ivoire, Democratic Republic of the Congo, Equatorial Guinea, Ethiopia, Fiji, Gabon, Gambia, Greenland, Guam, Guinea, Haiti, Kenya, Kuwait, Laos, Lebanon, Liberia, Libya, Madagascar, Malawi, Mali, Malta (ships), Mauritania, Mozambique, Namibia, Niger, Palau, San Marino, Senegal, Seychelles, South Korea, Tanzania, Turkmenistan, Uganda, Venezuela, Yemen, Zambia, Zimbabwe


Cost
when activating the "Mobile internet in roaming (other countries)" service, *600*15#
5 UAH/100 Kb 10 UAH/100 Kb 20 UAH/100 Kb 40 UAH/100 Kb
Zone 1 countries
Cost
Egypt
Poland
Slovakia
Turkey
Hungary
35 UAH/10 min
Incoming/outgoing calls to Ukraine and within country of stay
in case of use per day
Zone 2 countries
Cost
India
Kazakhstan
Mexico
UAE (United Arab Emirates)
Japan
See all countries
60 UAH/10 min
Incoming/outgoing calls to Ukraine and within country of stay
in case of use per day
  • The cost of 10 minutes in packages is withdrawn in case of use.
  • 20 packages of 10 minutes are available per day, updating of package occure daily at 00:00 Kyiv time.
  • Outgoing calls between 15 countries: Czech Republic, France, Germany, Greece, Hungary, Ireland, Italy,, Netherlands, Poland, Portugal, Romania, Russia, Spain, Turkey, United Kingdom – 10 UAH/min.
  • Outgoing calls to other countries of the world from any country of Zone 1 and Zone 2 (excluding 15 countries) – 50 UAH/min.

Zone 1 countries

Armenia
Austria
Canada
China
Cyprus
Czech
Denmark
Egypt
France
Georgia
Germany
Gibraltar
Great Britain
Greece
Hungary
Iceland
Ireland
Israel
Italy
Liechtenstein
Luxembourg
Netherlands
Norway
Palestine
Poland
Portugal
Romania
Russia
Slovakia
Spain
Sweden
Switzerland
Thailand
Turkey
USA

Zone 2 countries

Afghanistan
Albania
Argentina
Australia
Azerbaijan
Bangladesh
Belarus
Belgium
Brazil
Bulgaria
Cambodia
Chile
Colombia
Croatia
Dominican Republic
Ecuador
Estonia
Finland
Ghana
Guatemala
Honduras
Hong Kong (operators China Mobile, Telecommunications)
India
Indonesia
Japan
Jordan
Kazakhstan
Korea
Kyrgyzstan
Latvia
Lithuania
Macau
Macedonia
Malaysia
Malta
Mexico
Moldova
Mongolia
Montenegro
Myanmar
New Zealand
Nicaragua
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Puerto Rico
Qatar
Salvador
Saudi Arabia
Serbia
Singapore
Slovenia
South Africa
Sri Lanka
Taiwan
Tajikistan
UAE
Uruguay
Uzbekistan
Vietnam


Other countries



Zone 3 Algeria, Andorra, Bosnia and Herzegovina, Cabo Verde, East Timor, Guyana, Haiti, Iraq, Jamaica, Morocco, Republic of Trinidad and Tobago, Suriname, Tunisia

Zone 4 Malta (ships), Monaco, Fiji

Zone 5 Mauritius, Roaming on air transport, Roaming on sea transport, Turkmenistan, Uganda

Zone 6 Angola, Aruba, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Botswana, Brunei, Burkina Faso, Cameroon, Central African Republic, Chad, Costa Rica, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, Equatorial Guinea, Ethiopia, Gabon, Gambia, Greenland, Guam, Guinea, Kenya, Kuwait, Laos, Lebanon, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Nepal, Niger, Oman, Palau, San Marino, Senegal, Seychelles, Sierra Leone, South Korea, Tanzania, Venezuela, Yemen, Zambia, Zimbabwe


Cost
Incoming/outgoing calls to Ukraine and within country of stay
30 UAH/min 50 UAH/min 100 UAH/min 150 UAH/min
Countries of Zones 1, 2
Cost
Egypt
Poland
Slovakia
Turkey
Hungary
15 UAH/15 SMS
to all networks
in case of use per day
Other countries
Cost
Algeria
Madagascar
Turkmenistan
Uganda
Jamaica
See all countries
3 UAH/SMS
  • The cost of 15 SMS in packages is withdrawn in case of use.
  • 20 packages of 15 SMS are available per day, updating of package occure daily at 00:00 Kyiv time.

Zone 1 countries

Armenia
Austria
Canada
China
Cyprus
Czech
Denmark
Egypt
France
Georgia
Germany
Gibraltar
Great Britain
Greece
Hungary
Iceland
Ireland
Israel
Italy
Liechtenstein
Luxembourg
Netherlands
Norway
Palestine
Poland
Portugal
Romania
Russia
Slovakia
Spain
Sweden
Switzerland
Thailand
Turkey
USA

Zone 2 countries

Afghanistan
Albania
Argentina
Australia
Azerbaijan
Bangladesh
Belarus
Belgium
Brazil
Bulgaria
Cambodia
Chile
Colombia
Croatia
Dominican Republic
Ecuador
Estonia
Finland
Ghana
Guatemala
Honduras
Hong Kong (operators China Mobile, Telecommunications)
India
Indonesia
Japan
Jordan
Kazakhstan
Korea
Kyrgyzstan
Latvia
Lithuania
Macau
Macedonia
Malaysia
Malta
Mexico
Moldova
Mongolia
Montenegro
Myanmar
New Zealand
Nicaragua
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Puerto Rico
Qatar
Salvador
Saudi Arabia
Serbia
Singapore
Slovenia
South Africa
Sri Lanka
Taiwan
Tajikistan
UAE
Uruguay
Uzbekistan
Vietnam

Other countries

Algeria
Andorra
Angola
Aruba
Bahamas
Bahrain
Barbados
Bermuda
Bolivia
Bosnia and Herzegovina
Botswana
Brunei
Burkina Faso
Cabo Verde
Cameroon
Central African Republic
Chad
Costa Rica
Cote d'Ivoire
Cuba
Democratic Republic of the Congo
East Timor
Equatorial Guinea
Ethiopia
Fiji
Gabon
Gambia
Greenland
Guam
Guinea
Guyana
Haiti
Iraq
Jamaica
Kenya
Kuwait
Laos
Lebanon
Liberia
Libya
Madagascar
Malawi
Mali
Malta (ships)
Mauritania
Mauritius
Monaco
Morocco
Mozambique
Namibia
Nepal
Niger
Oman
Palau
Republic of Trinidad and Tobago
Roaming on air transport
Roaming on sea transport
San Marino
Senegal
Seychelles
Sierra Leone
South Korea
Suriname
Tanzania
Tunisia
Turkmenistan
Uganda
Venezuela
Yemen
Zambia
Zimbabwe

More info

How to avoid unexpected tariffication
open

In case you don't plan to use mobile internet while roaming, You may deactivate the service. Press *600*12# or in My Vodafone app (Services – Available services – Roaming – "Forbiddance of mobile internet in roaming" service).

If you want to use mobile internet in roaming after disconnecting, activate the service. Press *600*13# or in My Vodafone app (My services – "Forbiddance of mobile internet in roaming" service – Deactivate).

1. Disconnect all kinds of redirections in your phone:

USSDType or redirection
*#21#fredirection of all incoming calls
*#61#call redirection if no response
*#62#redirection in case if the subscriber is unavailable
*#67#redirection if phone is busy

If you want to cancel all previously established redirections (conditional and unconditional), you must send the USSD request ##002#  or use the phone menu.

2. Disable data transfer on Your terminal (if you do not plan to use the internet), since automatic updates for installed applications or synchronization with e–mail can be activated on your phone or smartphone, etc. Such updates will be tarifficated as if the internet in roaming is using.

Roaming service
open

All subscribers of Vodafone Prepayment can use international roaming service. Depending on the features of the roaming partner network, roaming services may vary. In some networks, You can receive and send SMS and receive incoming calls. In others - receive and send SMS, receive incoming calls, and also make outgoing calls.

In networks, where it is possible to make outgoing calls, depending on the network of the roaming partner, to make an outgoing call, you must dial a number in such format:
+< country code >< city or network code >< subscribers number > or 00< country code >< city or network code >< subscribers number>.

For example: +380 44 240 0000, where:

  • + or 00 — buttons on the phone keypad; 
  • 380 — international code of Ukraine;
  • 44 — long-distance city code of Kiev.
How to activate roaming
open

Subscribers of Vodafone Ukraine Prepayment do not need to activate international roaming service. It is enough to have on Your account the sum, necessary for sending the first SMS and the sum, which is equal to the cost of one minute of conversation or the cost of package minutes for using in roaming, depending on the country of stay and tariffs of roaming services in the country of stay.

Notice! We advise you to add an additional sum to your account to prevent the number from being disconnected while traveling. Roaming-rates are higher than local, so calculate the amount of money, accordingly to the planned amount of conversations and the duration of the trip.

Account replenishment in roaming
open

It is free to check the status of an account in roaming in all countries and networks, as in Ukraine, dialing a combination *101# .

To replenish an account in roaming, it is possible by dialing a combination *100*secret code of replenishment# . You can buy replenishment vouchers only in Ukraine, so it's important to buy it in advance and take it with You.

Replenishing an account in roaming using Visa, Visa Electron and MasterCard payment cards of any bank of Ukraine is available at www.vodafone.ua/pay or via the My Vodafone mobile application.

It is possible to ask Your relatives and friends, in any way available in Ukraine (transfer of funds from the account of another subscriber in Ukraine, replenishment through self-service terminals), purchase a replenishment voucher and inform You of the secret code of replenishment in SMS, to help You to replenish your account abroad.

Roaming Mobile Internet features
open

Before starting a trip abroad, please check the following:

  • the activated Mobile Internet service;
  • the positive account balance;
  • the APN: internet access point entered in the mobile phone settings;
  • tariffs and Mobile Internet availability in the country visited.

Please note that the smartphone can auto-update the apps installed (for example, weather forecast, online games, etc.) and software without your permission. Kindly remind you that you will be charged at roaming rates applied in the country you are visiting.

To avoid the roaming charges, the following can be deactivated in your smartphone:

  • automatic software/app update;
  • data transfer.

For information on how to do this, please visit the manufacturer’s website or see the user manual for your smartphone.

PrJSC "VF Ukraine" takes no responsible for software installed on the user equipment by the manufacturer or directly by the user.

3G and 4G Mobile Internet
open

Thanks to the conclusion of contracts with operators operating in 3G/4G networks, PrJSC "VF Ukraine" customers are able to use the data transfer service at higher speeds, which will allow to get high-speed Mobile Internet access and download MP3 tracks, videos, books, games from websites significantly faster than using GPRS/EDGE with no extra charges.

Please note that the high-speed Internet consumes more data and hence, the payment for the used data volume will increase.

Before starting a trip abroad, please check the Mobile Internet availability in the country visited.

Kindly remind you that the data transfer deactivation is impossible in your smartphone while roaming. If you are not going to use the Mobile Internet, please change the network type to 3G in your smartphone settings and deactivate the data transfer on your device.

The Video Call service is not available for the PrJSC "VF Ukraine" customers.

In which countries the usage mobile phones without a headset is forbidden?
open

In some countries, it is prohibited to use a mobile phone without the “Hands-Free” headset when driving.

A complete list of such countries:

Austria, Andorra, Azerbaijan, Bermudas, Belgium, Bulgaria, Bosnia and Herzegovina, United Kingdom, Hong Kong, Georgia, Greece, Denmark, Egypt, Italy, Israel, Cyprus, Latvia, Lebanon, Luxembourg, Malaysia, Poland, Portugal, South Africa, Russia, Singapore, Slovakia, Slovenia, France, Czech Republic, Switzerland, Estonia

Appreciate your safety and life! The “Hands-Free” headset lifts traffic safety, allowing You to keep track of the road and talk at the same time by phone.

When traveling abroad, remember that the fine for using a mobile phone without a "Hands-Free" headset when driving a car several times can exceed the cost of the “Hands-Free” headset.

Foreign guests of the PrJSC
open

Outgoing call in Ukraine

You visit Ukraine, chose the network of "VF Ukraine" PRJSC, and would like to call a subscriber with a Ukrainian telephone number - dial the number in an international format (the tariffication corresponds to the local call in Ukraine):

+ < country code > < the area or network code of Ukraine without a prior zero > < phone number >. For example, to make a call to Odesa – Ukraine, dial: +380 482 ХХХ ХХХ , where:

  • + —a sign used in mobile GSM phones to change the international access code from any country GSM standard use;
  • 380 —the international code of Ukraine;
  • 482 —Odesa city code;
  • ХХХ ХХХ —Subscribers phone number.

About tariffs to roaming calls within Ukraine, please contact Your home operator.

Outgoing call outside Ukraine  an international call.

You came to Ukraine, chose the "VF Ukraine" PRJSC network, and would like to call to subscriber who is outside Ukraine - dial the number in the international format (the tariffication at the same time corresponds to an international call outside Ukraine).

+ < country code > < area/network code > < phone number >.
For example, to call to San-Francisco, dial: +1 415 ХХХ ХХ ХХ , where:

  • + —a sign used in mobile GSM phones for changing the international access code from any country;
  • 1 — code of USA;
  • 415 —code of San-Francisco;
  • ХХХ ХХ ХХ —subscribers phone number.
  • About tariffs to roaming calls outside Ukraine, please contact Your home operator.

We wish You a pleasant stay in Ukraine and in the "VF Ukraine" PRJSC network!

How to make a call to the subscriber’s service center from another country?
open

To receive the phone mode consultation, use the number of consultation center
+380500400111 - the call is free of charge.

You can also contact the operator through the On-line service center.

+380 500 400 111 – support number of subscribers (free for mobile Vodafone Ukraine in roaming)

Мandatory legal information
open

To successfully connect and disconnect services in roaming, you must first disconnect data services in your phone.

The speed of mobile Internet in roaming will be 8 Kbit/s after using over 2000 МB per day within using Internet in more than 85 world"s countries of basic Vodafone tariffs in roaming. Interval of calculation every Mobile Internet session within Mobile Internet service in roaming – 100 Kb. Every incomplete 100 Kb are calculated as complete. The use of packet subscriber MB additionally informed via SMS.

The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.
The tariffs are specified in UAH including VAT and Pension Fund tax, which is 7,5% of the services cost without VAT, as of 28.10.2019.
The minimum tariff validity period is – 30 days from the date of its introduction.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111 — free for Vodafone Ukraine in Ukraine;
0800 400 111 — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

 

More about changes in the basic tariff
open
Базова вартість послугКраїни Зони 1Країни Зони 2Країни Зони 3Країни Зони 4Країни Зони 5Країни Зони 6
Дзвінки:
всі вхідні дзвінки, вихідні дзвінки в мережі, на номери будь-яких операторів України та по країні перебування

35 грн/10 хв Австрія, Великобританія, Вірменія, Гібралтар, Греція, Грузія, Данія, Єгипет, Ізраїль, Ірландія, Ісландія, Іспанія , Італія, Канада, Китай, Кіпр, Ліхтенштейн, Люксембург, Нідерланди, Німеччина, Норвегія, Палестина, Польща, Португалія, Росія, Румунія, Словаччина, США, Таїланд, Туреччина, Угорщина, Франція, Чехія, Швейцарія, Швеція

60 грн/10 хв Австралія, Азербайджан, Албанія, Аргентина, Афганістан, Бангладеш, Бельгія, Білорусь, Болгарія, Бразилія, В'єтнам, Гана, Гватемала, Гондурас, Гонконг (оператори China Mobile, Telecommunications), Домініканська Республіка, Еквадор, Естонія, Індія, Індонезія, Йорданія, Казахстан, Камбоджа, Катар, Киргизстан, Колумбія, Корея Південна, Латвія, Литва, Макао, Македонія, Малайзія, Мальта, Мексика, Молдова, Монголія, М'янма, Нігерія, Нікарагуа, Нова Зеландія, ОАЕ, Пакистан, Панама, Парагвай, Перу, Південна Африка, Пуерто-Ріко, Сальвадор, Саудівська Аравія, Сербія, Сінгапур, Словенія, Таджикістан, Тайвань, Узбекистан, Уругвай, Філіппіни, Фінляндія, Хорватія, Чилі, Чорногорія, Шрі-Ланка, Японія

30 грн/хв Алжир, Андорра, Боснія і Герцеговина, Гаїті, Гаяна, Ірак, Кабо-Верде, Марокко, Республіка Тринідад і Тобаго, Суринам, Східний Тимор, Туніс, Ямайка

50 грн/хв Монако, Фіджі

100 грн/хв Маврикій, Роумінг на авіатранспорті, Роумінг на морському транспорті, Туркменістан, Уганда

150 грн/хв Ангола, Аруба, Багамські острови, Барбадос, Бахрейн, Бермудські Острови, Болівія, Ботсвана, Бруней, Буркіна-Фасо, Венесуела, Габон, Гамбія, Гвінея, Гренландія, Гуам, Демократична Республіка Конго, Екваторіальна Гвінея, Ефіопія, Ємен, Замбія, Зімбабве, Камерун, Кенія, Коста-Рика, Кот-д'Івуар, Куба, Кувейт, Лаос, Ліберія, Ліван, Лівія, Маврітанія, Мадагаскар, Малаві, Малі, Мозамбік, Намібія, Непал, Нігер, Оман, Палау, Північна Корея, Сан-Маріно, Сейшельські острови, Сенегал, Сьєрра-Леоне, Танзанія, Центральноафриканська Республіка, Чад, Мальта (кораблі)

Інтернет

50 грн/100 МБ Австрія, Азербайджан, Албанія, Бельгія, Білорусь, Болгарія, Боснія і Герцоговина, Великобританія, Вірменія, Гібралтар, Греція, Грузія, Данія, Естонія, Єгипет, Ізраїль, Ірландія, Ісландія, Іспанія, Італія, Канада, Китай, Кіпр, Латвія, Литва, Ліхтенштейн, Люксенбург, Македонія, Мальта, Молдова, Монтенегро, Нідерланди, Німеччина, Норвегія, Палестина, Польща, Португалія, Росія, Румунія, Сербія, Словаччина, Словенія, США, Таїланд, Туніс, Туреччина, Угорщина, Фінляндія, Франція, Хорватія, Чехія, Швейцарія, Швеція, Шрі-Ланка

50 грн/50 МБ Австралія, Алжир, Аргентина, Афганістан, Бангладеш, Бразилія, В'єтнам, Гана, Гватемала, Гондурас, Гонконг (оператори China Mobile, Telecommunications), Домініканська Республіка, Еквадор, Індія, Індонезія, Ірак, Йорданія, Казахстан, Камбоджа, Катар, Киргизстан, Колумбія, Корея Південна, Макао, Малайзія, Марокко, Мексика, Монголія, М'янма, Нігерія, Нікарагуа, Нова Зеландія, ОАЕ, Пакистан, Панама, Парагвай, Перу, Південна Африка, Пуерто-Ріко, Сальвадор, Саудівська Аравія, Сінгапур, Східний Тимор, Таджикістан, Тайвань, Узбекистан, Уругвай, Філіппіни, Чилі, Японія, Чехія

5 грн/100 КБ Андорра, Гаяна, Кабо-Верде, Куба, Маврикій, Монако, Оман, Республіка Тринідад і Тобаго, Суринам, Ямайка

10 грн/100 КБ Непал, Роумінг на морському транспорті, Сьерра-Леоне

20 грн/100 КБ Роумінг на авіатранспорті

40 грн/100 КБ Ангола, Аруба, Багамські острови, Барбадос, Бахрейн, Бермудські Острови, Болівія, Ботсвана, Бруней, Буркіна-Фасо, Венесуела, Габон, Гаїті, Гамбія, Гвінея, Гренландія, Гуам, Демократична Республіка Конго, Екваторіальна Гвінея, Ефіопія, Ємен, Замбія, Зімбабве, Камерун, Кенія, Коста-Рика, Кот-д'Івуар, Кувейт, Лаос, Ліберія, Ліван, Лівія, Маврітанія, Мадагаскар, Малаві, Малі, Мозамбік, Намібія, Нігер, Палау, Північна Корея, Сан-Маріно, Сейшельські острови, Сенегал, Танзанія, Туркменістан, Уганда, Фіджі, Центральноафриканська Республіка, Чад, Мальта (кораблі)

SMS15 грн/15 шт.3 грн/шт.



Зверніть увагу! 100 МБ інтернету у роумінгу, в рамках тарифних пакетів Vodafone Red XXL, Ultra, Ultra VIP, будуть доступні в 54 країнах (зони 1 інтернету).

Changes in roaming services
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We offer new profitable services
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Select a service

GByte on the road

1 GB

Internet

7

days

250 UAH7 days

  • Stay online in 54 countries around the world
  • Packages of mobile internet per 7 days
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Hit

Poland, like home, for a month

200 MB

Internet

200 min

calls

 99 UAH/30 days

  • Available roaming in Poland for only 99 UAH
  • The package minutes, SMS and MB 30 days
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Ukraine online

250 MB

Internet

250 min.

calls

250 UAH/30 days

  • Profitable roaming in Russia for 30 days
  • Package of minutes, SMS and MB for beneficial communication
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Journey online

400 MB

Internet

50 min

incoming calls

180 UAH/4 days

From 03.01.2020 the service is temporary unavailable for new connections

  • Stay online in 49 countries
  • Mobile Internet Package for 4 days
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More information

How to avoid unexpected tariffication
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In case you don't plan to use mobile internet while roaming, You may deactivate the service. Press *600*12# or in My Vodafone app (Services – Available services – Roaming – "Forbiddance of mobile internet in roaming" service).

If you want to use mobile internet in roaming after disconnecting, activate the service. Press *600*13# or in My Vodafone app (My services – "Forbiddance of mobile internet in roaming" service – Deactivate).

1. Disconnect all kinds of redirections in your phone:

USSDType or redirection
*#21#fredirection of all incoming calls
*#61#call redirection if no response
*#62#redirection in case if the subscriber is unavailable
*#67#redirection if phone is busy

If you want to cancel all previously established redirections (conditional and unconditional), you must send the USSD request ##002#  or use the phone menu.

2. Disable data transfer on Your terminal (if you do not plan to use the internet), since automatic updates for installed applications or synchronization with e–mail can be activated on your phone or smartphone, etc. Such updates will be tarifficated as if the internet in roaming is using.

Roaming service
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All Vodafone Ukraine contract subscribers can use mobile communication services and mobile Internet abroad through international roaming service. To activate an international roaming service, you have to contact the Vodafone Ukraine sales and service center or call to Vodafone Ukraine Customer Service Center 111 (free of charge from Vodafone Mobile Ukraine in Ukraine).

To make outgoing calls in roaming you need to dial numbers in international format:
+< country code >< city or network code >< subscriber number > or 00 < country code >< city or network code >< subscriber number >..
For example: +380 44 240 0000, where:

  • + or 00— buttons on the phone keypad;
  • 380 — international code of Ukraine;
  • 44 — long-distance city code of Kiev.
How to activate roaming
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If you are a contract subscriber, make sure You have opened an international roaming service by dialing *110*51#  or by contacting the Сustomer service center (CSC).

A new contract subscriber, or a subscriber who uses Vodafone Ukraine services for less than 6 months may activate the international roaming service by contacting Vodafone Ukraine sales and service center. For subscribers, who use Vodafone Ukraine services for more than 6 months and pay bills in time, have a sufficiently positive balance to activate this service by contacting the Customer service center at numbers:

  • 111  — free of charge from Vodafone Ukraine mobile in Ukraine;
  • 0800 400 111  — Vodafone Ukraine tariff and service consultation for subscribers of other Ukrainian operators (free of charge from any number in Ukraine).

We advise You to add an additional amount to your account to prevent your number from being disconnected while traveling. Roaming rates are higher than local, so calculate the amount of money, accordingly to the planned amount of conversations and the duration of Your vacation.

You can cancel all of the conditional redirections, and also redirection to Voice mail, as if using conditional redirects and, in particular, redirects to Voice mail in roaming, when performing the technical conditions of the conditional redirection, there may be a double tariffication for the incoming call and for redirection - the outgoing call. You can also set up unconditional redirection of incoming calls to your phone in Ukraine during your travel. In this case, You will use Your phone only for outgoing calls. All incoming calls will be sent to the phone number for which You have requested an unconditional redirection.

While being in roaming, You can send and receive SMS, if the network You are registered in supports this service. Most of the roaming partners of the “VF Ukraine” PRJSC support SMS sending and receiving.


Account replenishment in roamings
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It is free to check the status of an account in roaming in all countries and networks, as in Ukraine, dialing a combination *110*10#.

To replenish an account in roaming, it is possible by dialing a combination *100*secret code of replenishment# . You can buy replenishment vouchers only in Ukraine, so it's important to buy it in advance and take it with You.

Replenishing an account in roaming using Visa, Visa Electron and MasterCard payment cards of any bank of Ukraine is available at 

 www.vodafone.ua/pay or via the My Vodafone mobile application.

It is possible to ask Your relatives and friends, in any way available in Ukraine (transfer of funds from the account of another subscriber in Ukraine, replenishment through self-service terminals), purchase a replenishment voucher and inform You of the secret code of replenishment in SMS, to help You to replenish your account abroad.

Roaming Mobile Internet features
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Before starting a trip abroad, please check the following:

  • the activated International roaming service;
  • the activated Mobile Internet service;
  • the positive account balance;
  • the APN: internet access point entered in the mobile phone settings;
  • tariffs and Mobile Internet availability in the country visited.

Please note that the smartphone can auto-update the apps installed (for example, weather forecast, online games, etc.) and software without your permission. Kindly remind you that you will be charged at roaming rates applied in  the country you are visiting.

To avoid the roaming charges, the following can be deactivated in your smartphone:

  • automatic software/app update;
  • data transfer.

For information on how to do this, please visit the manufacturer’s website or see the user manual for your smartphone.

PrJSC "VF Ukraine" takes no responsibility for software installed on the user equipment by the manufacturer or directly by the user.

3G and 4G Mobile Internet
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Thanks to the conclusion of contracts with operators operating in 3G/4G networks, PrJSC "VF Ukraine" customers are able to use the data transfer service at higher speeds, which will allow to get high-speed Mobile Internet access and download MP3 tracks, videos, books, games from websites significantly faster than using GPRS/EDGE with no extra charges.

Please note that the high-speed Internet consumes more data and hence, the payment for the used data volume will increase.

Before starting a trip abroad, please check the Mobile Internet availability in the country visited.

Kindly remind you that the data transfer deactivation is impossible in your smartphone while roaming. If you are not going to use the Mobile Internet, please change the network type to 3G in your smartphone settings and deactivate the data transfer on your device.

The Video Call service is not available for the PrJSC "VF Ukraine" customers

In which countries the usage mobile phones without a headset is forbidden?
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In some countries, it is prohibited to use a mobile phone without the "Hands-Free" headset when driving.

A complete list of such countries:

Austria, Andorra, Azerbaijan, Bermudas, Belgium, Bulgaria, Bosnia and Herzegovina, United Kingdom, Hong Kong, Georgia, Greece, Denmark, Egypt, Italy, Israel, Cyprus, Latvia, Lebanon, Luxembourg, Malaysia, Poland, Portugal, South Africa, Russia, Singapore, Slovakia, Slovenia, France, Czech Republic, Switzerland, Estonia

Appreciate your safety and life! The "Hands-Free" headset lifts traffic safety, allowing You to keep track of the road and talk at the same time by phone.

When traveling abroad, remember that the fine for using a mobile phone without a "Hands-Free" headset when driving a car several times can exceed the cost of the "Hands-Free" headset.

Foreign guests of the PrJSC
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Outgoing call in Ukraine

You visit Ukraine, chose the network of "VF Ukraine" PRJSC, and would like to call a subscriber with a Ukrainian telephone number - dial the number in an international format (the tariffication corresponds to the local call in Ukraine):

+ < country code > < the area or network code of Ukraine without a prior zero > < phone number >. For example, to make a call to Odesa – Ukraine, dial: +380 482 ХХХ ХХХ , where:

  • + —a sign used in mobile GSM phones to change the international access code from any country GSM standard use;
  • 380 —the international code of Ukraine;
  • 482 —Odesa city code;
  • ХХХ ХХХ —Subscribers phone number.

About tariffs to roaming calls within Ukraine, please contact Your home operator.

Outgoing call outside Ukraine - an international call.

You came to Ukraine, chose the "VF Ukraine" PRJSC network, and would like to call to subscriber who is outside Ukraine - dial the number in the international format (the tariffication at the same time corresponds to an international call outside Ukraine).

+ < country code > < area/network code > < phone number >.
For example, to call to San-Francisco, dial: +1 415 ХХХ ХХ ХХ , where:

  • + —a sign used in mobile GSM phones for changing the international access code from any country;
  • 1 — code of USA;
  • 415 —code of San-Francisco;
  • ХХХ ХХ ХХ —subscribers phone number.
  • About tariffs to roaming calls outside Ukraine, please contact Your home operator.

We wish You a pleasant stay in Ukraine and in the "VF Ukraine" PRJSC network!

How to make a call to the subscriber’s service center from another country?
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To receive the phone mode consultation, use the number of consultation center
+380500400111 - the call is free of charge.

You can also contact the operator through the On-line service center.

Basic tariffs in roaming for one day

In countries of Zone 1 The United Kingdom
Greece
 Ireland
Spain
Italy
Malta
Netherlands
 Germany
 Poland
 Portugal
Russia
 Romania
Turkey
 Hungary
 France
 Chech
 

In countries of Zone 2 Albania
 Bulgaria
 Hong Kong
 Japan
 Norway
 Sweden
 UAE
 Uruguay
 Armenia
 Australia
 Austria
 Canada
 China
 Croatia
 Cyprus
 Denmark
 Egypt
 El Salvador
 Georgia
 

In other countries
All incoming calls
Outgoing calls to Vodafone Ukraine subscribers
3 UAH/min
10 UAH/min30 UAH/min
Outgoing calls to numbers of subscribers of other operators and city numbers of Ukraine
Outgoing calls to the country of stay
10 UAH/min30 UAH/min30 UAH/min
Outgoing calls within Zone 1 and Zone 2
10 UAH/min
between Zone 1 countries
50 UAH/min
between Zone 2 countries
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Outgoing calls to other contries
50 UAH/min50 UAH/min50 UAH/min



In more than
85 world's countries
In other countries
Mobile Internet
50 UAH for every 100 MB and unlim messaging in Viber, WhatsApp Skype
basic tariffs in roaming
SMS to all networks15 UAH for every 15 SMS1 UAH/unit


Countries to use Mobile Internet and SMS package in more than 85 world's countries:

Australia
Austria
Azerbaijan
Albania
Argentina
Armenia
Bulgaria
Belarus
Belgium
Brazil
Ватикан
Brunei Darussalam
Vatican
Czech
Croatia
Cambodia
Canada
China
Cyprus
Columbia
Chili
Estonia
Ecuador
Ghana
Guatemala
Georgia
Greece
Germany
Denmark
Dominican Republic
Hong Kong
Honduras
Hungary
Egypt
France
Finland
Israel
Italy
Ireland
Iceland
Indonesia
Japan
Kazakhstan
Kyrgyzstan
Latvia
Lithuania
Liechtenstein
Luxembourg
Macedonia
Moldova
Malta
Malaysia
Mexico
Montenegro
New Zealand
Netherlands
Norway
Nicaragua
Nigeria
Panama
Paraguay
Pakistan
Poland
Portugal
Peru
Puerto Rico
Philipines
Romania
Russia
Sri Lanka
Sweden
Switzerland
San Marino
Serbia
Singapore
Salvador
Slovakia
Spain (Canary Islands)
Slovenia
South Korea
South Africa
Thailand
Taiwan
Turkey
Tunis
USA (Hawaiian Islands)
United Kingdom
Uzbekistan
UAE
Uruguay


To subscribe MB in roaming – *600*11# 

Basic tariffs in roaming in more than 85 world's countries operate in any network, in Hong Kong – in China Mobile and Telecommunications networks.        

Packages of 100 МB Mobile Internet in roaming in more than 85 world's countries might be used within 20 packages per day.            
Update packages of Mobile Internet in roaming occure daily at 00:00 Kyiv time.

Unlim messaging is an opportunity to send unlim messages (text and pictures) in roaming in condition of withdrawal daily fee 50 UAH. 

Daily fee 50 UAH is withdrawn within first using per day any messenger: Viber, WhatsApp, Skype and/or Internet.

20 packages of 15 SMS are available per day, updating of package occure daily at 00:00 Kyiv time. The cost of SMS over package – 1 UAH/mess.        


Мandatory legal information

To successfully connect and disconnect services in roaming, you must first disconnect data services in your phone.

The speed of mobile Internet in roaming will be 8 Kbit/s after using over 2000 МB per day within using Internet in more than 85 world"s countries of basic Vodafone tariffs in roaming. Interval of calculation every Mobile Internet session within Mobile Internet service in roaming – 100 Kb. Every incomplete 100 Kb are calculated as complete. The use of packet subscriber MB additionally informed via SMS.

The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.
The tariffs are specified in UAH including VAT and Pension Fund tax, which is 7,5% of the services cost without VAT, as of 28.10.2019.
The minimum tariff validity period is – 30 days from the date of its introduction.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111 — free for Vodafone Ukraine in Ukraine;
0800 400 111 — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

+380 500 400 111  — support number of subscribers (free for mobile Vodafone Ukraine in roaming)

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