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New

GigaRoaming

1 GB
internet 

250 UAH/7 days

  •  7-day roaming available 
  •  1GB for communication 
Details Hide open
New

Communications week

30 minutes

calls 

from 90 UAH/7 days 

  •  Profitable roaming for 7 days 
  •  30 minutes for calls 


Details Hide open
New

GigaRoaming Max

3 GB
internet 

650 UAH/10 days

  •  10-day roaming available 
  •  3GB for communication 
Details Hide open

Poland, like home, for a month

200 MB

internet

200 min

calls

99 UAH/30 days

  • Available roaming in Poland for only 99 UAH
  • The package minutes, SMS and MB 30 days
Details Hide open

Ukraine online

from 200 MB

internet

from 200 min

calls

from 100 UAH/30 days

  • Affordable roaming in Russia for 30 days
  • Package of minutes, SMS and MB for beneficial communication
Details Hide open
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Ваsic tariffs in roaming

Internet

Calls

SMS

Zone 1 countries
Cost
Egypt
Poland
Slovakia
Turkey
Hungary
50 UAH/100 MB
and unlim messaging in Viber, WhatsApp, Skype (text and pictures)
in case of use per day
Zone 2 countries
Cost
India
Kazakhstan
Mexico
UAE (United Arab Emirates)
Japan
See all countries
50 UAH/50 MB
and unlim messaging in Viber, WhatsApp, Skype (text and pictures)
in case of use per day
  • The cost of 50 МB packages (Zone 2) and 100 МB packages (Zone 1) are withdrawn in case of use.
  • 20 packages of 50 MB (Zone 2) or 100 MB (Zone 1) are available per day, updating of MB package occure daily at 00:00 Kyiv time.

To check the balance of MB, dial *600*11#

Zone 1 countries

Albania
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
China
Croatia
Cyprus
Czech
Denmark
Egypt
Estonia
Finland
France
Georgia
Germany
Gibraltar
Great Britain
Greece
Hungary
Iceland
Ireland
Israel
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Montenegro
Netherlands
Norway
Palestine
Poland
Portugal
Romania
Russia
Serbia
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
Thailand
Tunisia
Turkey
USA

Zone 2 countries

Afghanistan
Algeria
Argentina
Australia
Bangladesh
Brazil
Cambodia
Chile
Colombia
Dominican Republic
East Timor
Ecuador
Ghana
Guatemala
Honduras
Hong Kong (operators China Mobile, Telecommunications)
India
Indonesia
Iraq
Japan
Jordan
Kazakhstan
Korea
Kyrgyzstan
Macau
Malaysia
Mexico
Mongolia
Morocco
Myanmar
New Zealand
Nicaragua
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Puerto Rico
Qatar
Salvador
Saudi Arabia
Singapore
South Africa
Taiwan
Tajikistan
UAE
Uruguay
Uzbekistan
Vietnam


Other countries



Zone 3 Andorra, Cape Verde, Cuba, Guyana, Jamaica, Mauritius, Monaco, Oman, Republic of Trinidad and Tobago, Suriname

Zone 4 Nepal, Roaming on sea transport, Sierra Leone

Zone 5 Roaming by air

Zone 6 Aruba, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Botswana, Brunei, Burkina Faso, Cameroon, Central African Republic, Chad, Cote d'Ivoire, Democratic Republic of the Congo, Equatorial Guinea, Ethiopia, Fiji, Gabon, Gambia, Greenland, Guam, Guinea, Haiti, Kenya, Kuwait, Laos, Liberia, Libya, Malawi, Mali, Malta (ships), Mauritania, Mozambique, Namibia, Niger, Palau, San Marino, Senegal, Seychelles, South Korea, Tanzania, Turkmenistan, Uganda, Yemen, Zambia, Zimbabwe

Zone 7 Angola, Venezuela, Madagascar, Maldives, Sudan

Zone 8 Costa Rica, Lebanon


Cost
when activating the "Mobile internet in roaming (other countries)" service, *600*15#
5 UAH/100 Kb 10 UAH/100 Kb 20 UAH/100 Kb 40 UAH/100 Kb 50 UAH/100 Kb 60 UAH/100 Kb
Zone 1 countries
Cost
Egypt
Poland
Slovakia
Turkey
Hungary
35 UAH/10 min
Incoming/outgoing calls to Ukraine and within country of stay
in case of use per day
Zone 2 countries
Cost
India
Kazakhstan
Mexico
UAE (United Arab Emirates)
Japan
See all countries
60 UAH/10 min
Incoming/outgoing calls to Ukraine and within country of stay
in case of use per day
  • The cost of 10 minutes in packages is withdrawn in case of use.
  • 20 packages of 10 minutes are available per day, updating of package occure daily at 00:00 Kyiv time.
  • Outgoing calls between 14 countries subscribers of Vodafone Ukraine Prepaid service: Czech Republic, France, Germany, Greece, Hungary, Ireland, Italy,, Netherlands, Poland, Portugal, Romania, Spain, Turkey, United Kingdom – 10 UAH/min.
  • Outgoing calls outside the host country, except Ukraine – 50 UAH/min.

To check the balance of minutes, dial *600*11#

Zone 1 countries

Armenia
Austria
Canada
China
Cyprus
Czech
Denmark
Egypt
France
Georgia
Germany
Gibraltar
Great Britain
Greece
Hungary
Iceland
Ireland
Israel
Italy
Liechtenstein
Luxembourg
Netherlands
Norway
Palestine
Poland
Portugal
Romania
Russia
Slovakia
Spain
Sweden
Switzerland
Thailand
Turkey
USA

Zone 2 countries

Afghanistan
Albania
Argentina
Australia
Azerbaijan
Bangladesh
Belarus
Belgium
Brazil
Bulgaria
Cambodia
Chile
Colombia
Croatia
Dominican Republic
Ecuador
Estonia
Finland
Ghana
Guatemala
Honduras
Hong Kong (operators China Mobile, Telecommunications)
India
Indonesia
Japan
Jordan
Kazakhstan
Korea
Kyrgyzstan
Latvia
Lithuania
Macau
Macedonia
Malaysia
Malta
Mexico
Moldova
Mongolia
Montenegro
Myanmar
New Zealand
Nicaragua
Nigeria
Pakistan
Panama
Paraguay
Peru
Philippines
Puerto Rico
Qatar
Salvador
Saudi Arabia
Serbia
Singapore
Slovenia
South Africa
Sri Lanka
Taiwan
Tajikistan
UAE
Uruguay
Uzbekistan
Vietnam


Other countries



Zone 3 Algeria, Andorra, Bosnia and Herzegovina, Cabo Verde, East Timor, Guyana, Haiti, Iraq, Jamaica, Morocco, Republic of Trinidad and Tobago, Suriname, Tunisia

Zone 4 Malta (ships), Monaco, Fiji

Zone 5 Mauritius, Roaming on air transport, Roaming on sea transport, Turkmenistan, Uganda

Zone 6 Angola, Aruba, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Botswana, Brunei, Burkina Faso, Cameroon, Central African Republic, Chad, Costa Rica, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, Equatorial Guinea, Ethiopia, Gabon, Gambia, Greenland, Guam, Guinea, Kenya, Kuwait, Laos, Lebanon, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Nepal, Niger, Oman, Palau, San Marino, Senegal, Seychelles, Sierra Leone, South Korea, Tanzania, Venezuela, Yemen, Zambia, Zimbabwe

Zone 7 Maldives


Cost
Incoming/outgoing calls to Ukraine and within country of stay
30 UAH/min 50 UAH/min 100 UAH/min 150 UAH/min 250 UAH/min
Zone 1 countries
Cost
Egypt
Poland
Slovakia
Turkey
Hungary
15 UAH/15 SMS
to all networks
in case of use per day
Zone 2 countries
Cost
Bolivia
Haiti
Dominica
Cuba
Monaco
See all countries
3 UAH/SMS
Zone 3 countries
Cost
Angola
Venezuela
Costa Rica
Lebanon
Madagascar
Maldives
Sudan
15 UAH/SMS
  • The cost of 15 SMS in packages is withdrawn in case of use.
  • 20 packages of 15 SMS are available per day, updating of package occure daily at 00:00 Kyiv time.

To check the balance of SMS, dial *600*11#

Zone 1 countries

Australia
Austria
Azerbaijan
Albania
Algeria
Argentina
Armenia
Afghanistan
Bangladesh
Byelorussia
Belgium
Bulgaria
Bosnia and Herzegovina
Brazil
Vatican
Great Britain
Hungary
East Timor
Vietnam
Ghana
Guatemala
Germany
Gibraltar
Honduras
Hong Kong
State of Palestine
Greece
Georgia
Denmark
Jersey
Dominican Republic
Egypt
Israel
Indonesia
Jordan
Iraq
Ireland
Iceland
Spain
Italy
Kazakhstan
Cambodia
Canada
Qatar
Cyprus
Kyrgyzstan
China (People's Republic of China)
Republic of China
Colombia
Latvia
Lithuania
Liechtenstein
Luxembourg
Macau
Malaysia
Malta
Morocco
Mexico
Moldavia
Mongolia
Myanmar
Nigeria
Netherlands
Nicaragua
New Zealand
Norway
UAE
Pakistan
Panama
Paraguay
Peru
Poland
Portugal
Puerto Rico
The Republic of Korea
Reunion
Russia
Romania
Salvador
Saudi Arabia
North Macedonia
Serbia
Singapore
Slovakia
Slovenia
USA
Tajikistan
Thailand
Tunisia
Turkey
Uzbekistan
Uruguay
Philippines
Finland
France
Croatia
Montenegro
Czech
Chile
Switzerland
Sweden
Sri Lanka
Ecuador
Estonia
South Africa
Japan
India

Zone 2 countries

Anguilla
Andorra
Antigua and Barbuda
Aruba
Bahamas
Barbados
Bahrain
Belize
Benin
Bermuda
Bolivia
Botswana
Brunei
Burkina Faso
Burundi
Butane
Vanuatu
Virgin Islands (UK)
Virgin Islands (US)
Gabon
Haiti
Guyana
Gambia
Guadeloupe
Guiana
Guinea
Guinea-Bissau
Grenada
Greenland
Guam
Djibouti
Dominica
DR Congo
Zambia
Zimbabwe
Iran
Yemen
Cape Verde
Cameroon
Kenya
DPRK (Democratic People's Republic of Korea)
Comoros
Cote d'Ivoire
Cuba
Kuwait
Curacao
Laos
Lesotho
Liberia
Libya
Mauritius
Mauritania
Malawi
Mali
Martinique
Micronesia
Mozambique
Monaco
Montserrat
Namibia
Nepal
Niger
Oman
Cayman islands
Cook islands
Palau
Papua New Guinea
Rwanda
Samoa
San Marino
Sao Tome and Principe
Seychelles
Senegal
Saint Martin
Saint Vincent and the Grenadines
Saint Kitts and Nevis
Saint Lucia
Sint Maarten
Syria
Solomon islands
Somalia
Suriname
Sierra Leone
Tanzania
Turks and Caicos
Togo
Tonga
Trinidad and Tobago
Turkmenistan
Uganda
Faroe islands
Fiji
Falkland Islands
French polynesia
CAR
Chad
Equatorial Guinea
Eswatini
Ethiopia
South Sudan
Jamaica

More info

How to avoid unexpected tariffication
open

1. In case you don't plan to use mobile internet while roaming, you may deactivate the service. Press *600*12# or in My Vodafone app (Services – Available services – Roaming – "Forbiddance of mobile internet in roaming" service).

If you want to use mobile internet in roaming after disconnecting, activate the service. Press *600*13# or in My Vodafone app (My services – "Forbiddance of mobile internet in roaming" service – Deactivate).

2. Deactivate all kinds of redirections in your phone please send the USSD request:

USSD request Type of redirection
*#21# fredirection of all incoming calls
*#61# call redirection if no response
*#62# redirection in case if the subscriber is unavailable
*#67# redirection if phone is busy

If you want to cancel all previously established redirections (conditional and unconditional), you must send the USSD request ##002#  or use the phone menu.

3. Deactivate the "Voicemail" service, dial *283*0# or send SMS with 0 to 283, or in My Vodafone app (Services – Available services – Useful services – "Voicemail" – Deactivate).

Deactivate the "Voicemail PLUS" service, dial *284*0# or send SMS with 0 to 284, or in My Vodafone app (Services – Available services – Useful services – "Voicemail PLUS" – Deactivate).

Roaming service
open

All Vodafone Ukraine subscribers can use international roaming service. Depending on possibilities of the roaming partner's network, roaming services may be different. On some networks, you can receive and send SMS and receive incoming calls. In others, receive and send SMS, receive incoming calls, and make outgoing calls.

To make outgoing calls in roaming you need to dial numbers in international format:
+<country code><city or network code><subscriber number> or 00<country code><city or network code><subscriber number>

For example: +380 44 240 0000, where:

  • + or 00 — buttons on the phone keypad;
  • 380 — international code of Ukraine;
  • 44 — long-distance city code of Kiev.
How to activate roaming
open

Subscribers of Vodafone Ukraine Prepaid service don't need to activate international roaming service. It is necessary to have the amount of funds in the account sufficient for using roaming services depending on the country and the tariffs for roaming services in the host country.

If you are Postpaid subscriber, make sure your international roaming service is open by dialing *110*51# or call to contact center.

In case you are a new Postpaid subscriber, or a subscriber who uses Vodafone Ukraine services for less than 6 months — you may activate the international roaming service in Vodafone Ukraine store
Subscribers that use Vodafone Ukraine services for more than 6 months and pay bills in time, may activate the international roaming service by calling to contact center at numbers:
111  — free of charge from Vodafone Ukraine mobile numbers in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).

We advise you to add an additional amount to your account to prevent your number from being disconnected while traveling. Roaming rates are higher than local, so calculate the amount of money, accordingly to the planned amount of conversations and the duration of Your vacation.

Account replenishment in roaming
open

To check your account in roaming in all countries and networks, please dial:

  • in case you are Prepaid Vodafone Ukraine subscriber*101# (free of charge);
  • in case you are Postpaid Vodafone Ukraine subscriber*110*10# (free of charge).

To replenish an account in roaming with replenishment voucher dial: *100*secret code of replenishment#. You can buy replenishment vouchers only in Ukraine.

Replenishing an account in roaming using Visa, Visa Electron and MasterCard payment cards of any bank of Ukraine is available at: www.vodafone.ua/pay or in My Vodafone app

Roaming internet features
open

Before traveling abroad, please check:

  • the activated "Mobile Internet" service;
  • sufficient balance on your account;
  • the APN: internet access point entered in the mobile phone settings;
  • tariffs and "Mobile Internet" availability in visited country

Please note that the smartphone can auto-update the apps installed (for example, weather forecast, online games, etc.) and software without your permission. Kindly remind you: you will be charged at roaming rates applied in the country you are visiting.

To avoid the roaming charges, the following can be deactivated in your smartphone:

  • automatic software/app update;
  • data transfer.

Additional information about the disconnection of "Mobile Internet" in roaming you may find in section: How to avoid unexpected tariffication

The information — how to avoid an automatic software/app update in your smartphone, you may find in the manufacturer’s website or in user manual for your smartphone.

PrJSC "VF Ukraine" doesn't take responsibility for software installed on the user equipment by the manufacturer or directly by the user.
Thanks to the contracts with roaming operators operating in 3G/4G networks, PrJSC "VF Ukraine" customers are able to use the data transfer service at higher speeds that allow to get high-speed "Mobile Internet" access. Please note that the high-speed internet consumes more data and hence, therefore the payment for the used data volume will increase.

The "Video Call" service is not available for the PrJSC "VF Ukraine" customers.

Foreign guests of the PJSC
open

Outgoing call in Ukraine

You visit Ukraine, chose the network of "VF Ukraine" PRJSC, and would like to call to subscriber with a Ukrainian telephone number — dial the number in an international format (the tariffication corresponds to the local call in Ukraine):
+ <country code> <the area or network code of Ukraine without a prior zero> <phone number>.

For example, to make a call to Odesa – Ukraine, dial: +380 482 ХХХ ХХХ , where:

  • + — a sign used in mobile GSM phones to change the international access code from any country GSM standard use;
  • 380 — the international code of Ukraine;
  • 482 — Odesa city code;
  • ХХХ ХХХ — subscribers phone number.

About tariffs to roaming calls within Ukraine, please contact your home operator.

Outgoing call outside Ukraine — an international call

You came to Ukraine, chose the "VF Ukraine" PRJSC network, and would like to call to subscriber who is outside Ukraine — dial the number in the international format (the tariffication at the same time corresponds to an international call outside Ukraine):
+ <country code> <area/network code> <phone number>.

For example, to call to San-Francisco, dial: +1 415 ХХХ ХХ ХХ, where:

  • + — a sign used in mobile GSM phones for changing the international access code from any country;
  • 1 — code of USA;
  • 415 — code of San-Francisco;
  • ХХХ ХХ ХХ — subscribers phone number.

About tariffs for roaming calls outside Ukraine, please contact your home operator.

We wish you a pleasant stay in Ukraine and in the "VF Ukraine" PRJSC network!

How to call the contact center from another country?
open

Contact us for a telephone consultation in roaming:
+380500400111  — call is free of charge.

Or you may contact with chat operator.

+380 500 400 111 – support number of subscribers (free for mobile Vodafone Ukraine in roaming)

Мandatory legal information
open

To successfully connect and disconnect services in roaming, you must first disconnect data services in your phone.

The speed of іnternet in roaming will be 8 Kbit/s after using over 2 000 МB per day within using іnternet in more than 100 world"s countries of basic Vodafone tariffs in roaming. Interval of calculation every іnternet session in roaming – 100 Kb. Every incomplete 100 Kb are calculated as complete. The use of packet subscriber MB additionally informed via SMS.

The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.
The tariffs are specified in UAH including VAT and Pension Fund tax, which is 7,5% of the services cost without VAT, as of 03.04.2021.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111 — free for Vodafone Ukraine in Ukraine;
0800 400 111 — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

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