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We have news about the changes from 10.02.23. Details:
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We take care of maintaining the communication throughout Ukraine.
We are increasing the volume of services and have to change the tariff cost.

Starting from February 10, 2023 the cost of your tariff will be 170 UAH/month.
If the service package is not activated for a month, the cost will be 15 UAH/day (for unlimited on-net calls) and 0,60 UAH/min (for calls to other operators).

At the same time, the volume of the Internet will be increased:

  • from 10 GB to 15 GB (if the service package is not activated or extra MB, the cost will be 10 UAH/200 MB).

30 GB for popular applications at maximum speed remains, then the speed will be 2.5 Mbit/s. Apple TV, Coursera, Duolingo, Reddit, and Canva are added.

If you have the «Year without fees», service activated, the tariff cost will remain unchanged for you until it expires. The volume of the Internet will be extended: from 10 GB to 15 GB (extra MB: 10 UAH/200 MB). After the service expires, the cost of your tariff will be 170 UAH/month. You can enable this service again. If the service package is not activated for a month, the cost will be 15 UAH/day (for unlimited on-net calls) and 0,60 UAH/min (for calls to other operators). To check the service term: *365*1#.

If you have a Joice MAXX service activated, it will be called Joice X2 from 10.02.23. The cost of the tariff with this service will be 185 UAH/month. The content of the tariff does not change: 20 GB of Internet and 2000 min in Ukraine. 30 GB for popular applications at maximum speed remains. Apple TV, Coursera, Duolingo, Reddit and Canva are added to the list of applications.

For participants of «ONLINE-SPROTYV», the cost of the tariff with this service until the end of the promotion remains unchanged – 135 UAH/month. After the end of the promotion, the tariff will cost 185 UAH/month.

You can always choose the best tariff for your needs on the page with tariffs.

Unlimited traffic for favourite apps

Video and music

Apple Music, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, SWEET.TV, Дія TV

Social networks

Instagram, Facebook, Pinterest, Twitter, LinkedIn, Snapchat, TikTok, Likee

Messengers

Viber, WhatsApp, Skype, Telegram, Hangouts, Google Classroom, Google Meet, Zoom, Skype for Business, FaceTime, Microsoft Teams, WeChat, All-Ukrainian School Online, Дія

Games

Twitch, App Store, Google Play, Steam, Discord

10 GB

additionally to unlimited
data for apps

1 000 min

to all numbers within Ukraine (landline, mobile, Vodafone), afterwards – unlimited calls in Vodafone

135 UAH

4,5 UAH/day Estimated cost of the tariff per day. Calculation method

Activate the Joice MAXX service
with the ONLINE-SPROTYV promo
for free within 3 months!


20 GB

instead of 10 GB

additionally to unlimited
data for apps

2 000 min

instead of 1 000 min

to all numbers within Ukraine,
afterwards – unlimited calls in Vodafone

О

UAH/month

promotional value
for 3 months The cost of the Joice MAXX service will be 50 UAH/month from the 4th month.

My Vodafone app is your mobile self-care

Check your account balance Check your account balance

Top up with no commission Top up with no commission

Exchange your bonuses to support the Armed Service of Ukraine Exchange your bonuses to support the Armed Service of Ukraine

Скріншот додатку

Information about the tariff Joice

How to activate Joice?

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  • Buy a starter pack and insert the Joice SIM card
  • To activate it, please dial 111 (toll-free number for Vodafone customers in Ukraine) and enjoy the benefits of the tariff right now (the cost of the first service package is included in the cost of the starter pack, afterwards the cost of the service package will be 135 UAH)
  • Control your mobile number in My Vodafone app
  • Switch to the Joice tariff is impossible for the existing Vodafone Prepaid customers.

International Calls

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The Unlimited Abroad service for Joice customers

Activate the Unlimited Abroad service and make the unlimited calls to your relatives who use the T-Mobile/Heyah mobile networks (Poland). .

Cost 
Activation 
Status
Deactivation
                       use My Vodafone  app or dial:
35 UAH for every 30 days a
nd 3 UAH pay as you go/day
*600*7# *600*7*1# *600*7*0# 

Calls abroad in the Joice tariff within the monthly service package and daily tariffs. 

Stay in touch with your friends and relatives. The cost of international calls in the Joice tariff starts from 20 min/20 UAH per day of use in 16 countries (within 20 packages per day) or 5 min/25 UAH per day of use in 18 countries (within 20 packages per day).

List of 16 countries for calls abroad 

Minutes are available for calls to mobile and landline numbers:

Canada (+1)
Czech Republic (+420)
Denmark (+45)
France (+33)
Germany (+49)
Greece (+30)
Hungary (+36)
India (+91)
Poland (+48)
Portugal (+351)
Romania (+40)
Slovakia (+421)
Spain (+34)
Sweden (+46)
United Kingdom (+44)
United States of America (+1)

List of 18 countries for calls abroad 

Minutes are available for calls to mobile and landline numbers:

Australia (+61)
Bangladesh (+880)
Belgium (+32)
China (+86)
Croatia (+385)
Cyprus (+357)
Ireland (+353)
Italy (+39)
Israel (+972)
Kazakhstan (+77, 76)
Malta (+356)
Netherlands (+31)
Nigeria (+234)
Norway (+47)
Pakistan (+92)
Switzerland (+41)
Uzbekistan (+998)
Vatican (+379)

Joice Basic Service Package

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The monthly cost of the tariff
135 UAH
The cost of overbundled services
Video and Music:
Apple Music, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, SWEET.TV, Дія TV
Unlimited
Read the Fair Usage Policy on unlimited internet for applications and services in the Joice tariff
Social networks:
Instagram, TikTok, Likee, Facebook, Pinterest, Twitter, LinkedIn, Snapchat
Unlimited
Messengers:
Text and graphic messages Viber, Telegram, WhatsApp, Facebook Messenger, Hangouts, WeChat, Skype, Zoom, Google Classroom, All-Ukrainian School Online, Дія, audio and video calls on Zoom, Viber, WhatsApp, Skype, Skype for Business, Hangouts, Google Meet, Microsoft Teams, WeChat, FaceTime
Unlimited
Games:
Twitch, App Store, Google Play, Steam, Discord
Unlimited
Internet
10 GB
every 200 MB
for 7 UAH
Calls to all numbers within Ukraine (landline, mobile, Vodafone)
1 000 min
Unlimited calls in Vodafone network and 0,50 UAH/min for calls to other networks
SMS in Ukraine
50 SMS
1,50 UAH/SMS per day
0,50 UAH/SMS
International calls (to 16 countries)
20 min
20 UAH/day
(within 20 packages per day)
More detailedWhen 20 packages are used for a day, the cost of the calls will be 3 UAH/min
  • Overbundled internet – 7 UAH for every 200 MB (within 20 packages by the end of the day at maximum speed, and afterwards the speed will be up to 150 Kbps).

  • SMS abroad - 3 UAH/SMS.

  • The gigabytes of the internet within the tariff are available for use in 2G, 3G and 4G networks with technical access and coverage.


If your monthly service package has expired, you can personally activate it:

The monthly cost of the tariff
To check the account and tariff
To activate the service package for a month
To check the service packages of the tariff in Ukraine
135 UAH


use My Vodafone app or dial

*101#
*101*444#
*101*4# 


  • To correctly charge a service package for a month, please end all previously started internet sessions or turn the phone off and on.
  • The date of the next charge and renewal of the service package depends on the date of activation of the monthly service package.

Unlimited traffic for the Дія app (functionality for documents) jointly with with Дія Radio is available regardless of the service package activation for a month; Unlimited traffic for Дія TV is available only when the service package is activated for a month.

Unlimited messengers do not apply to audio and video calls in such applications as Telegram, Facebook Messenger, as well as messaging (text and graphic messages) in such applications as Google Meet, Microsoft Teams, Skype for Business that will be charged according to your tariff plan.

The basic service package does not include the subscription fee in such internet applications (services) as Apple Music, YouTube Premium, YouTube Music Premium, Netflix, MEGOGO, Google Play Music, Deezer, Spotify, SWEET.TV.

The Google Play application is identical to the Play Market application, and may change its name to Play Market depending on the version of the smartphone’s operating system.

Most services and applications use not only their own but also third-party resources that can use the GB of your primary package. For the correct operation, we recommend to monitor the GB balance in the primary package (in My Vodafone app).

Unlimited traffic to your favorite applications is provided only if you use the service through the official iOS or Android applications and through the official web versions in smartphones. When using unofficial applications or Lite versions, the traffic may not be identified in the network and will be charged according to your tariff plan.

After using 30 GB in total in the unlimited applications and services, the internet speed for them will be up to 2.5 Mbps. Read the Fair Usage Policy on unlimited internet for applications and services in the Joice tariff. 

Within the basic service package you get the unlimited traffic in the listed applications, except for the following technical traffic to be charged, for example:

  • Ads while watching streaming video
  • Pop-up notifications and promotional links in apps
  • External links and navigation to other websites, programs, news, blogs, maps, etc.
  • Podcasts
  • RRS channels
  • Software update
  • Videos and content hosted on other websites displaying in the app

Unlimited traffic provided for use in the above applications and services is not subject to sharing. The traffic of the connected device when using the smartphone as an internet access point (in modem mode) or when used in modems, downloading the traffic using data compression services (Onavo, KickBit etc.) or VPN is charged according to the terms of the tariff plan.


Daily Services Usage Terms 


The service fee in the Joice tariff is charged every monthly on the day corresponding to the activation date of the first package. If there is not enough money on the account to pay the cost of the monthly service package, the daily rates will automatically apply:

Daily tariffs 
7 UAH/day 
Internet*
200 MB/day
Calls to all operators in Ukraine
0,50 UAH/min
International calls (to 16 countries)
20 min for 20 UAH/day
(within 20 packages per day to 16 countries) When 20 packages are used for a day, the cost of the calls will be – 3 UAH/min
SMS to all operators in Ukraine
50 SMS
1,50 UAH/day
SMS abroad
3 UAH/SMS


*The internet - 200 MB per day within the daily tariff, afterwards 7 UAH for every 200 MB (20 packages with 200 MB each are provided by the end of the day at maximum speed, and afterwards the speed will be up to 150 Kbps).
If there is a sufficient amount on the account, the payment for the monthly service package will be charged every month on the day corresponding to the activation date, within the period from 00:00 to 8:00, and you will be informed about it by SMS after 8:00.
Please note  that you will use communication services (calls, the internet) on a pay-as-you-go basis until you receive an SMS on the service package accrual.
For example, the service package was activated on the 25th, the payment will be charged on the 25th of next month. If there is not enough money on your account to pay for a service package per month, the switch to the daily services will be automatically performed, regardless of their use.
Further, the account balance will be checked every day from 00:00 to 8:00 and, if there is a sufficient amount of money, the cost will be charged and the service package will be activated for a month.
Please note that the date of the next charge will be changed considering the new activation date of the service package for a month, to check, please use My Vodafone app or dial *101*4#

Unlimited traffic to your favourite applications is provided only on the territory of Ukraine in the Vodafone network.
When planning a trip abroad, use the roaming offers.

When the network is overloaded, the speed of the internet access may be limited. The services are available on the territory of Ukraine where there is the coverage of the operator’s network, except for the temporarily occupied territory and the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.

Roaming

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Basic conditions of roaming are applied in your tariff. Information about cost of calls, internet, SMS and profitable services you may discover on roaming page

Add-on services

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The «ONLINE-SPROTYV» promo


The «ONLINE-SPROTYV» promotion in the Joice tariff activates the Joice MAXX service for free within 3 months (no extra charges), which doubles the basic tariff content. Thus, the following will be provided for a month:


  • 20 GB of the Internet instead of 10 GB
  • 2 000 min for calls to all networks of Ukraine instead of 1000 min


Unlimited data for popular applications will be still available.


The offer will be valid if the service package is activated for a month.
The offer can be activated from 14.10.22 till 09.02.23 inclusive. The promo period may vary.


After the end of the promotional period, the Joice MAXX service will be automatically extended. Its cost will be 50 UAH/month (in addition to the basic cost of the Joice tariff). The service will be valid until the customer disconnects it.


The cost of the monthly service package:

Together with the Joice MAXX service within the ONLINE-SPROTYV promotion 135 UAH/month
during the promo period (3 months)
Together with the Joice MAXX service after the end of the promo period 185 UAH/month


Activate the promotion


Option 1. Dial *888#
Option 2. Go to My Vodafone app, For You section and press the Activate button.


Read the Promotion Terms before its activation.


The promotion is unavailable for activation in the following cases: if the customer started using the Joice MAXX service before 14.10.22; the customer uses the Year without Fees service; if there is a discount on the tariff that was provided when switching to the Vodafone network.


Check the promotion status and the service activated within the promotion


To check the promotion status, dial *888*3#
To check the status of the Joice MAXX service, dial *811*1#
To check the remaining GB and minutes, use My Vodafone app or dial *101*4#


To deactivate the promotion


The «ONLINE-SPROTYV» promotion is deactivated together with the Joice MAXX service. To deactivate it, dial *811*0#


After the promotion deactivation, the content provided with the Joice MAXX service will be available until the next update of the monthly service package. Further, the service will be unavailable for activation and the standard Joice tariff conditions will apply.


You can take part in the promotion only once. If you deactivate the promotion before the end of the promo period, it will be impossible to activate it again.


Get more promotion details at www.vodafone.ua/sprotyv

«The internet for the 2nd Device» service 


«The internet for the 2nd Device» service allows you to use the internet of your primary card on an additional SIM card in a tablet, modem, laptop. Both cards have a single mobile number and account.


How to start using the service: 

Step 1. Buy  a Power SIM starter pack.
Step 2. Activate the service and restart the smartphone.
Step 3. Wait for the SMS about the service activation and insert Power SIM into an additional device.


The service cost

No extra charges within the first month after the first activation. Starting from the 2nd month, the service will be provided at a standard cost of 50 UAH/month additionally to the cost of the monthly package.

The «Joice MAXX» service


The Joice MAXX service doubles the basic content of the Joice tariff.


Starting from 14.10.22 the following will be available with the Joice MAXX service:


Internet 20 GB
Calls to all networks of Ukraine 2 000 min
Standard service cost in addition to the basic cost of the service package 50 UAH/month
Monthly package cost with the Joice MAXX service 185 UAH
Monthly package cost with the Joice MAXX service within the «ONLINE-SPROTYV» promotion 135 UAH


The service cost is automatically charged from the account. The validity of the activated service will be extended for the next month until the customer disconnects it.


The service will be valid if the service package is activated for a month. If the monthly package is not activated, the service will be not activated and the daily tariffs will apply.


After the service is deactivated, the tariff provided with it will be valid until the next update of the monthly service package. Further, the Joice MAXX service will be unavailable for reactivation on standard terms and the standard Joice tariff conditions will apply.


The service deactivation will also deactivate the «ONLINE-SPROTYV» promotion, if it was activated.


Check the tariff status
Deactivate the service
Use My Vodafone app or dial

*101*4# 
*811*0# 


«Year without fees» service


Pay in advance and use your tariff for 12 months – monthly service package would be updated automatically without any service volumes changes and regular payments. Be online with internet, call within Ukraine without limits and use other service included into monthly service pack.


Service cost – 1 870 UAH/12 month



Activate service
Status check
In My Vodafone app or:

*365#
*365*1#

Information about all services


General information

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You can buy the Joice starter pack from Vodafone in all Vodafone stores or at the website www.vodafone.ua/shop.

The cost of the starter pack is 135 UAH

4.5 UAH/day is the estimated cost per day in Joice, which is determined by dividing the cost of a service package for the calendar month into the average duration of the month: 135 UAH for 30 days. The estimated daily cost for the calendar months of 28, 29, 31 days can be calculated by dividing the cost of a service package for a calendar month into the corresponding number of days.

The tariffs are applicable on the territory of Ukraine with the presence of the operator’s network coverage, except for the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.


The cost of calls is indicated for the first second of each minute of the call, the cost of which includes each subsequent second of the specified minute within the conversation. The payment is charged in the first second of each minute of the conversation.
The tariffs are indicated in hryvnias, including VAT and the Pension Fund fee, which is 7.5% of the service cost, net of VAT, as of October 14, 2022.
The minimum term of the tariff is 30 days from the date of its introduction.

More information on the tariffs, promotions, cost and terms of the service can be found in My Vodafone app or by dialing:
111  — free from the Vodafone Ukraine mobile number in Ukraine;
0800 400 111  — for subscribers of other operators of Ukraine (free from any number in Ukraine).
PrJSC “VF Ukraine”, 15 Leyptsyzka street, Kyiv, 01601, No. 1 in the Register of Telecommunications Operators and Providers.

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