Mobile Number Portability (MNP) is a service that allows you to switch the operator and keep your number, including operator’s code.
To become a prepaid subscriber:
Check registration with the current operator
If you are going to Vodafone shop, please take your passport or other identification document.
If the number belongs to a legal entity, you must also have a document with you that confirms the authority to port the number.
Save your time, fill out an application in advance
When you make a request, you can choose any tariff plan available for activation, including regional tariffs.
If you are planning to be a prepaid subscriber and did not indicate the tariff plan when applying, then you will have the “SuperNet Start” tariff after the MNP process.
To change the tariff plan, please choose the tariff on the website and activate it by dialing a special USSD code:
Tariffs for prepaid subscribers
The tariff for the postpaid subscribers is indicated when submitting the application and signing the agreement. Please note that in one application all the numbers will be ported in one tariff. At the request of the client after the porting of numbers, you can change the tariff to another, according to the current proposal of the Operator.
Tariffs for contract subscribers
After the number transfer to the Vodafone network, please select the Vodafone operator and enter your current number or personal account to pay for communication services through terminals, websites, mobile apps and banks.
Requisites for payment by bank transfer for legal entities:
Bank AT "Raiffeisen Bank Aval"
P / p 26007343989211
In the purpose of payment, you must specify the number of the personal account in Vodafone Ukraine.
Vodafone will inform you about the calls to the ported numbers and indicate which network the number has been transferred to. It will help you determine the tariff plan of the call you are making.
To deactivate voice notifications when calling to numbers ported to the Vodafone network, please dial *181*4# .
To deactivate voice notifications when calling to all ported numbers, please dial: *181*3# .
Voice notification control for calls to ported numbers is also available in the My Vodafone app.
To check the status of the MNP request processing, go to www.vodafone.ua/mnp, “Request Status”
MNP Support Service (toll-free number): 0800 400 111