loading

Please enter your contact details, we will call you

Your request has been sent successfully

Your contact details

Name:
Phone:

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section

Please select the form of service and provide the necessary data needed to identify and expedite the resolution of the issue

Your request has been sent successfully

Need help?

We have collected for you the answers to all relevant questions in the "Support" section.

Go to the "Support" section
Доступний роумінг

Roaming is available

  • Profitable roaming in Poland and other countries for the month
  • The package of GB and minutes

50 UAH/month For a calendar month – for prepaid customers, if the package of services is connected according to the tariff; and for 30 days – for contract customers, if the bill is paid. 


or 0 UAH/month with
«
Available roaming as a gift» promo

Activate service

Promotion «Available roaming as a gift»

The promotion provides the «Available roaming» service as a gift to customers of the following tariffs:

Prepaid: Joice (Start, Pro, Max), SuperNet (Pro, Pro_2019, Pro-1_2019, Pro+, Pro+ 2021, Unlim), 4G Smart (L, XL), Vodafone Device L.
To find out the name of your tariff, type: *101#  

Contract: RED (L, XL, XXL, PRO, Unlim, Unlim Plus, Unlim MAX), Vodafone (Ultra, Ultra VIP).
To find out the name of your tariff, type *110*21#  

The promotion is valid from 12.01.2023 to 30.06.2023 inclusive. Details and rules of the promotion.

Destination
Package of services
The fee of service 50 UAH/month or
0 UAH/month with «Available roaming as a gift» promotion
(1 time per month) For a calendar month – for prepaid customers, if the package of services is connected according to the tariff; and for 30 days – for contract customers, if the bill is paid.
Internet 10 GB
Outgoing calls to Vodafone Ukraine subscribers 70 min
All incoming calls
Outgoing calls:
to numbers of subscribers of other Ukrainian operators
to local numbers of the visited country

30 min
Outgoing calls to other countries 50 UAH/min


Service management:

To order the service Check package service
*600*6# *600*61#

After ordering you will be credited the amount of services for the month, which is only used while roaming in countries where the service operates.

The service will be automatically deactivated in a month from the moment of activation with the possibility of reconnection.
Check the validity: *600*60#

Service will operate in 31 countries with registration in any network:
open

Austria, Azerbaijan, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

Additional information:

  • The service is available for connection if you have an activated service package of your tariff.
  • The service can be ordered once a month.
  • After the end of the bundles in countries «Available roaming» service will operate the basic tariffication
  • If the tariff is changed service will remain.
  • At the same time you can activate «Available roaming» and «GigaRoaming Ultra» services. The first priority will be to use the service «Available roaming».
  • The service will be available in the tariffs
List of tariffs where the service is available:
open

For free within the «Available roaming as a gift» promotion:
Prepaid: Joice (Start, Pro, Max), SuperNet (Pro, Pro_2019, Pro-1_2019, Pro+, Pro+ 2021, Unlim), 4G Smart (L, XL), Vodafone Device L.
Contract: RED (L, XL, XXL, PRO, Unlim, Unlim Plus, Unlim MAX), Vodafone (Ultra, Ultra VIP).

On basic service conditions (50 UAH/month):
Prepaid: Joice, SuperNet (Start_2019, Start, Start+, Turbo_2019, Turbo, Turbo 2021), 4G Smart S+, 4G Smart M, Light+.
Contract: Red (Start, S, M, Turbo).

Check your prepaid tariff – *101#
Check your contract tariff – *110*21#

After the end of the bundles in countries "Available roaming" service will operate the basic tariffication.

Policy of fair use of roaming services

+380 500 400 111 — support number of subscribers (free for mobile Vodafone Ukraine in roaming).

After using the packaged MB, minutes of the “Available roaming” service with the activated service, the use of mobile Internet, calls will be charged at the basic tariff rates. After using 2GB at the basic tariff rate per day during the deactivated “Available roaming” service, the speed of mobile Internet in roaming will be 8 Kbit/ with no charges. The provision of communication services in roaming is available on the networks of roaming partners, therefore, with the increased load on the network, the Internet speed may be limited. The subscriber is notified on the usage of the packaged MB via SMS.

The interval of calculating every Mobile Internet session within Mobile Internet service in roaming – 100Kb. The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. The calls are charged per first second of each minute. The tariffs are specified in UAH including VAT and Pension Fund tax which is 7,5% of the services cost without VAT as of 12.01.2023. The minimum tariff validity period is the calendar month days from the date of its introduction.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111 — free for Vodafone Ukraine in Ukraine;
0800 400 111 — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

Need help? Open chat