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PJSC «VF Ukraine» is one of the largest mobile operators in Ukraine, which provides a wide range of services, including mobile voice communication, data transmission and messaging.
Our strategic goal is to provide the clients of PJSC «VF Ukraine» with the best quality of customer experience from the use of services and services on the territory of Ukraine and in roaming.
The high quality of the provided communication services, customer services and subscription services is the decisive competitive advantage of the Company.
We try not only to meet the requirements of customers, but also to exceed their expectations by introducing the latest technology, providing the best products and service conditions.
We strive to become the best Company to meet the needs of customers and employees in an ever-changing business context, researching information and trends in the needs of stakeholders, assessing the perception of the quality of the services provided by the consumer.
We are committed to adhering to our Quality and Customer Experience Management Policy, meeting requirements, improving the quality management system and never being satisfied with what has already been achieved.
PJSC «VF Ukraine» offers to Your attention a report about the quality of the telecommunication services operator mobile and fixed connection in 2021.
This report has been prepared in accordance with the requirements of industry Standards of Ukraine on fixed and mobile connection, according to:
Report on the quality of telecommunications services in 2021
Report on the quality of telecommunications services in 2020
report on the quality of telecommunications services in 2019
Report on the quality of telecommunications services in 2018
Report on the quality of telecommunications services in 2017
Report on the quality of telecommunications services in 2016
Report on the quality of telecommunications services in 2015
Report on the quality of telecommunication services for 2012
Report on the quality of telecommunication services for 2011