• Buy a start-up kit and insert the Joice SIM card
• To activate it, please dial 111 (toll-free number for Vodafone customers in Ukraine) and immediately enjoy the benefits of the tariff (the cost of the first service package is included in the cost of the start-up kit, the future cost of the service package – 120 UAH)
• Control your mobile number in the My Vodafone app My Vodafone
• Switching to Joice tariff for existing Vodafone customers is impossible.

PASS services allow you to use the internet apps (services) without any traffic charge as per your tariff plan.

Online PASS, Video PASS, Social PASS, Game PASS services are already included into the package and are ready to use if only the service package is activated for a month.

When PASS services are activated you will receive unlimited traffic in the specified apps excluding some technical traffic that may be charged, for example:

• Broadcast advertising during video playback
• Pop-up ads and sponsored links displayed in applications
• External links and navigation to other websites, programs, news, blogs, maps, etc.
• Podcasts
• RRS channels
• App updates
• Video and other content posted on other websites and opened through the application

Online PASS service does not apply to audio and video calls in applications: Telegram, Facebook Messenger, as well as messaging (text and picture messages) in applications: Google Meet, Microsoft Teams, Skype for Business – they will be charged according to your tariff plan.

Video PASS do not cover any subscription cost in the internet applications (services): Apple Music, YouTube Premium, YouTube Music, Netflix, MEGOGO, Deezer, Spotify.

The majority of services and applications use not only their own resources, but also third-party resources, the traffic of which may use the traffic bundle. For the correct functioning of unlimited services, it is recommended to monitor the balance of the main bundle and use additional traffic bundles, if necessary.

PASS services are available only when using official applications on IOS or Android, as well as through official WEB versions of services on your smartphones. When using unofficial applications or Lite versions, the traffic may be displayed incorrectly and will be charged according to your tariff plan.

The Google Play app is identical to the Play Market app, and may change the name to the Play Market depending on the smartphone operating system version.

When using the smartphone as an internet access point (in modem mode) or when it is used in modems or in case of traffic download with the use of data compression services (Blackberry BIS, Onavo, KickBit ...) or VPN, the traffic will be charged according to your tariff plan.

PASS services are only available on the territory of Ukraine in the Vodafone network.
When planning trips abroad, please use it.

The list of PASS applications may be changed, which we will inform in advance in accordance with the law. Follow this page to find out first what new apps will appear in your PASS.

Upon high network load, the internet speed may be limited. The services are available on the territory of Ukraine upon the coverage of the operator’s network, except for the territory where the state authorities do not temporarily exercise their powers or do not exercise the powers in full.

• Over-bundle internet – 7 UAH for every 200 MB (at the maximum speed within 20 packages by the end of the day, afterwards at 150 Kbit/sec speed).
• SMS abroad – 2 UAH/SMS
• Gigabytes of internet within the tariff are available for the use in 2G, 3G and 4G networks upon the in the presence of technical access and coverage.

For the attention to subscribers who activate the starter pack (make the first call) in the Joice tariff from 05.06 to 05.07.2020.

1. During the first 3 months, the cost of the tariff will be 100 UAH, starting from the 4th month, the standard cost will apply.
2. When activating the Joice MAXX service, the cost of which is 50 UAH/month, the cost of the tariff will immediately be standard - 120 UAH, which means that 170 UAH will be charged.

PASS is an unlimited access the favorite services and apps.

Online PASS service does not apply to audio and video calls in applications: Telegram, Facebook Messenger, as well as messaging (text and picture messages) in applications: Google Meet, Microsoft Teams, Skype for Business - they will be charged according to your tariff plan.

Video PASS, Music PASS do not cover any subscription cost in the internet applications (services): YouTube Premium, Netflix, MEGOGO, Apple Music, YouTube Music, Google Play Music, Deezer, Spotify.

The majority of services and applications use not only their own resources, but also third-party resources, the traffic of which may use the traffic bundle. For the correct functioning of unlimited services, it is recommended to control the balance of the main bundle and use additional traffic bundles if necessary.

“Joice MAXX” service doubles the basic content of Joice tariff. Maximally upgrade your tariff!

After activation of the Joice MAXX service, you will get 1200 minutes for calls to all networks in Ukraine and 12 GB of 4G internet in addition to unlimited access to all popular apps.

The service cost is 50 UAH per month additionally to the monthly package cost. When the service is activated, the cost of the service will be automatically charged from the account. If there is not enough money on the account, the service won’t be activated.

Detailed rules for using the Promo

For the joice tariff with the joice MAXX service activated, the video streaming speed in Video PASS is limited up to 4 Mbit/s.

The Promo territory is the whole of Ukraine, except for the temporarily occupied territories and the territory where the state authorities temporarily do not exercise their powers or are not able to fully exercise them. Please carefully read all the conditions before purchasing the Starter Pack on the website, for more details, visit www.vodafone.ua/joice
PJSC «VF Ukraine», 01601, Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.

joice MAXX Terms of Use:

• You should have an activated monthly service package in joice tariff.
• When the service is activated, it will be automatically prolonged for the next month.
• You can use the «joice MAXX» service once a month (activation or deactivation).

Unlim Abroad service for Joice customers.

Activate the Unlim Abroad service and make unlimited calls to your relatives who use the mobile networks T-Mobile/Heyah (Poland) and MTS (Russia).

Calls abroad in the Joice tariff within the monthly service package and daily rates.

Stay in touch with your friends and relatives. The cost of international calls in the Joice tariff - 10 min/10 UAH per day of use (within 10 packets per day).

The Joice tariff fee is charged monthly on the day corresponding to the activation date of the first package. If there is not enough money on the account to pay for the cost of the service package, the daily rates will be automatically applied:

*Internet – 200 MB per day in the daily tariff, in the future - 7 UAH per 200 MB (20 packages will be provided by the end of the day with 200 MB at maximum speed and afterwards the speed will be up to 150 Kbps).

If there is a sufficient amount on the account, the monthly fee for the service package will be charged every month on the day which corresponds to the activation date, from 00:00 to 8:00, and you will be informed about this fact via SMS sent after 8:00. Please note that by the time you receive SMS about the service charge, you will pay for communication services (calls, internet) upon their usage.

For example, a package of services was activated on the 25th day; the payment will be charged the 25th of the following month. If there is not enough money on the account to pay for a service package per month, the switch to daily services will be automatically made regardless of the service usage.

Subsequently, the account will be checked every day from 00:00 to 8:00 and if there are sufficient funds, the payment will be charged and the service package will be activated for a month.

Please note that the date of the next charge will be changed taking into account the new date of the service package activation for the month, to check, please dial *101*4# 

Basic conditions of roaming are applied in your tariff. Information about cost of calls, internet, SMS and profitable services you may discover on roaming page

4 UAH per day is the estimated cost per day in the Joice, which is determined by dividing the cost of a package of services for the calendar month into the average duration of the month: 120 UAH for 30 days. Estimated cost per day for calendar months of 28, 29, 31 days can be calculated by dividing the cost of a package of services for a calendar month for the corresponding number of days.

If your service package is expired, you can personally activate it.

• For correct accrual of the service package for a month, you have to complete all previously started internet sessions or turn off and turn on your smartphone.
• The next payment charge and update of the service package depend on the date of service package activation for the month.

To check the account and tariff – *101# 

To check the tariff packages in Ukraine – *101*4# 

Bundle Joice is available for purchase in all Vodafone shops.

The services are available on the territory of Ukraine upon the coverage of the operator’s network, excluding the temporarily occupied territory and the territory where the state authorities do not temporarily exercise their powers.
The price of calls is stated for the first second of every minute of call, including each successive second of specified minute within conversation. Call rates are charged per first second of each minute.
Tariffs are stated in UAH including VAT and Pension fund tax in the amount of 7.5% of service cost without VAT as of 26.10.2020.
The minimum validity of tariff is 30 days starting from its introduction.

For the detailed information on tariffs, promotions, prices and terms of service please call:
111  — free for Vodafone Ukraine in Ukraine;
0800 400 111  — for the subscribers of other Ukrainian networks (free from any number in Ukraine).
PJSC «VF Ukraine», 01601, Kyiv, Leiptsyzka Street, 15, №1 in the Registry of telecom operators and providers.